This should have gone to the list not direct to Martin (again).
On 06/02/2026 11:29, Martin Halford wrote:
Terry, If your other devices are working fine, then I don't think this
problem has anything to do with your ISP or Router. Some suggestions
(noting that I have no knowledge of the Netgear NAS):
They worked until we got the new Router.
- Check that the IP address for the NAS is the same on the router as
it is on the NAS web interface and tell us what this is.
It is.
- On another device (e.g. laptop) check the Internet settings and find
what address it is using for DNS and/or Gateway (i.e. your router)
From my PC:
terry@optiplex:~$ nmcli dev show | grep DNS
IP4.DNS[1]: 192.168.1.254
192.158.1.254 is the Router.
- Check that you have this same setting on the NAS web interface and
report back
Yes.
- Tell us the results of ping 8.8.8.8 and ping google.com from the NAS
(I'm assuming you can do this from previous posts).
I can't ping; there is no shell available on either the NAS or the
printer. I did reply to Hugh's question on this, but it went straight
to him rather than the list.
When you've solved it, you will be able to buy one of Jeff Geerling's
'It Was DNS' <https://www.redshirtjeff.com/shop/p/it-was-dns-shirt>
T-Shirts (I have one!).
🙂
--
Terry Coles
--
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