Do we know if the EE smart hub only supports DNS over TLS by default, and
the two clients (NAS, Printer) don't support this type of encrypted DNS
request?

On Fri, 6 Feb 2026 at 12:13, Hugh Frater <[email protected]> wrote:

> No SSH access enabled on your ReadyNAS, Terry?
>
>
> On Fri, 6 Feb 2026 at 12:09, Terry Coles <[email protected]> wrote:
>
>> This should have gone to the list not direct to Martin (again).
>>
>> On 06/02/2026 11:29, Martin Halford wrote:
>>
>> > Terry, If your other devices are working fine, then I don't think this
>> > problem has anything to do with your ISP or Router. Some suggestions
>> > (noting that I have no knowledge of the Netgear NAS):
>> They worked until we got the new Router.
>> > - Check that the IP address for the NAS is the same on the router as
>> > it is on the NAS web interface and tell us what this is.
>> It is.
>> > - On another device (e.g. laptop) check the Internet settings and find
>> > what address it is using for DNS and/or Gateway (i.e. your router)
>>  From my PC:
>> terry@optiplex:~$ nmcli dev show | grep DNS
>>
>> IP4.DNS[1]:                             192.168.1.254
>>
>> 192.158.1.254 is the Router.
>>
>> > - Check that you have this same setting on the NAS web interface and
>> > report back
>> Yes.
>> > - Tell us the results of ping 8.8.8.8 and ping google.com from the NAS
>> > (I'm assuming you can do this from previous posts).
>> I can't ping; there is no shell available on either the NAS or the
>> printer.  I did reply to Hugh's question on this, but it went straight
>> to him rather than the list.
>> > When you've solved it, you will be able to buy one of Jeff Geerling's
>> > 'It Was DNS' <https://www.redshirtjeff.com/shop/p/it-was-dns-shirt>
>> > T-Shirts (I have one!).
>> 🙂
>>
>>
>>
>> --
>> Terry Coles
>>
>>
>> --
>>   Next meeting: Online, Jitsi, Tuesday, 2026-03-03 20:00
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>>
>
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