I've used a pretty good one called Mantis - http://www.mantisbt.org/

It's PHP, open-source.  I haven't developed around it, but from what
I've heard, it's not too bad to extend.

On Feb 3, 10:06 am, AstroDrabb <[email protected]> wrote:
> Hey group,
>
> Before I reinvent the wheel, I was wondering if anyone knows of a good
> ticket tracking system, preferably in .Net if not then PHP would be
> the next choice.
>
> Nothing fancy.
>
> Ability to "own" ticket types, i.e. tech support, report requests, software
> bug/fix/feature, etc all would be emailed to the owner of the system
> who can then assign to a person.
>
> All responses on said ticket would be emailed to the original person
> who opened the ticket, owner and any one assigned to it.
>
> I know this is not a complex project.  I developed a good system a few years
> ago, however, it was for a different company and I cannot bring that code
> to the new company I am currently working for.
>
> Sorry if this is OT, just thought I'd pick the brains of fellow developers.
>
> Best,
>
> Jim

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