Thanks Joe.

I just downloaded it and will give it a try.


On Tue, Feb 3, 2009 at 12:19 PM, Joe Enos <[email protected]> wrote:
>
> I've used a pretty good one called Mantis - http://www.mantisbt.org/
>
> It's PHP, open-source.  I haven't developed around it, but from what
> I've heard, it's not too bad to extend.
>
> On Feb 3, 10:06 am, AstroDrabb <[email protected]> wrote:
>> Hey group,
>>
>> Before I reinvent the wheel, I was wondering if anyone knows of a good
>> ticket tracking system, preferably in .Net if not then PHP would be
>> the next choice.
>>
>> Nothing fancy.
>>
>> Ability to "own" ticket types, i.e. tech support, report requests, software
>> bug/fix/feature, etc all would be emailed to the owner of the system
>> who can then assign to a person.
>>
>> All responses on said ticket would be emailed to the original person
>> who opened the ticket, owner and any one assigned to it.
>>
>> I know this is not a complex project.  I developed a good system a few years
>> ago, however, it was for a different company and I cannot bring that code
>> to the new company I am currently working for.
>>
>> Sorry if this is OT, just thought I'd pick the brains of fellow developers.
>>
>> Best,
>>
>> Jim

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