on 5-20-2008 6:50 PM Kenneth Porter spake the following:
On Tuesday, May 20, 2008 8:39 AM -0700 Scott Silva <[EMAIL PROTECTED]> wrote:

I usually make users wait a while before restoring their mistakes. A few
hours of thinking about it might make them think about it

Assuming it was a mistake. How long do you then wait in turn before he gives you your paycheck? ;)



You know that the people that sign your paychecks are under an
"entirety different" set of rules. They usually also get;
1) Higher mail limits.
2) Exemptions from the filters on the web proxy.
3) Immediate service.
4) Any other butt kissing you think necessary to keep them happy.

Sometimes it can legitimately take a while, especially for older archived stuff.

Once a VP couldn't understand why his search for a "titanium driver for his golf clubs triggered the content filters. At least not until I showed him the part of "TIT"anium that triggered it. Then he was totally on board, and usually just e-mailed me on any sites that gave him trouble. My bosses usually embrace technology, they just don't have a lot of experience with it. They are all lawyers and accountants, except for the VP of engineering and operations, who of course is an engineer.

--
MailScanner is like deodorant...
You hope everybody uses it, and
you notice quickly if they don't!!!!

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