Bugs item #635556, was opened at 2002-11-08 07:56
Message generated for change (Comment added) made by shawnkhall
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>Category: Conflict (OS or Application)
Group: None
>Status: Closed
Resolution: None
Priority: 5
Private: No
Submitted By: Nobody/Anonymous (nobody)
Assigned to: Nobody/Anonymous (nobody)
Summary: Wake up Problem

Initial Comment:
I love Dave's Quick Search Taskbar Toolbar and use it as 
my entry to many Internet services.

However, I believe that there may be a problem with the 
program.  For several months I have had trouble with 
my machine waking up from the sleep or suspend 
mode.  It will sometimes take several attempts before 
the hard drive is correctly accessed and the screen 
restored to its pre-sleep condition.  It once failed to 
wake up after repeated attempts and this required a 
reboot and then the system was so messed up that Win 
98SE had to be reinstalled.

I couldn't figure out what was causing this problem but 
recently after a particularly slow wake up I found that 
the Quick Search Toolbar was missing!  This got me to 
thinking and I realized that the trouble started about the
time I first installed the program. Over the past couple of 
weeks I have experimented with the sleep mode with 
the Quick Search Toolbar both on and off.  I have not 
encountered the problem with the program off, but the
problem does occur most of the time with the program 
active.  I am careful now to de-activate the Quick Search 
Toolbar before letting the machine go into the 
sleep/suspend mode.

I did a quick Google search to see if there was anything 
on the web concerning this problem, but I found nothing 
so I assume that it may be unique to my machine.  Also 
tried to access the FAQ list but was unable to get it to 
load.  I did not find it in the problem listing.

I use the Win98SE power management scheme, and 
have varied the times and sequence of times with no 
effect on the problem.  I am using version 3.1.4 of the 
program and version 6.0 of the Internet Explorer. My 
processor is a 667MHz P-III on a MSI MS-6337 
motherboard with an Award BIOS and 256Mb of memory.

I really don't expect anything to be done about this 
message.  However, if other similar messages are 
received (or have been received) it will show that it
is a more widespread problem.

Many thanks for a great program.


Tom McKee



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>Comment By: Shawn K. Hall (shawnkhall)
Date: 2008-08-05 23:49

Message:
Logged In: YES 
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Originator: NO

No updates in 3 years, I suspect it's safe to close.

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Comment By: Shawn K. Hall (shawnkhall)
Date: 2005-01-25 06:13

Message:
Logged In: YES 
user_id=219805

Tom and John - are you still having problems with this in the 
current version?

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Comment By: John W. Bairen, Jr. (jbairen)
Date: 2002-11-13 14:42

Message:
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user_id=419566

My initial guess is that the keyboard hook is what keeps 
explore.exe open and hence causes problems on wake up.  
But I do not know how to verify or correct this.

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Comment By: John W. Bairen, Jr. (jbairen)
Date: 2002-11-08 10:18

Message:
Logged In: YES 
user_id=419566

Earlier this year I was having a huge sleep/wake up problem.  
My PC was new so the MFGR just put in a new Mother 
Board.  Since then I have come to suspect that DQSD is the 
culprit.

Sometimes when I shut down my PC, I get a message that 
explorer.exe isn't responding and I have to click the End Task 
button.  This NEVER happens if I didn't use DQSD (perform a 
search) during that boot up.  So I don't think it is a big leap to 
suspect DQSD (especially since the DQSD DLL runs in 
explorer.exe).

I think the same thing happens when the PC is going to sleep 
or hibernating.  I think the DQSD DLL is hanging explorer.exe 
and thus somehow preventing a wake up.  My solution was 
just to disable sleep/hibernate.  The best solution would be 
for the DQSD DLL to respond to shutdown/sleep/hibernate 
better to allow explorer.exe to shut down better.

Another possibility is Shutdown Pro.  It is complete freeware, 
even with the name 'Pro'.  It has a feature to force processes 
(like explorer.exe) to terminate on shutdown/sleep/hibernate.

Shutdown Pro can be gotten here:

http://home.tiscali.de/kurtzimmermann/shutdownpro_e.htm

FWIW,
JB

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https://sourceforge.net/tracker/?func=detail&atid=432066&aid=635556&group_id=42081

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