Sorry Charles. I regret that you had a bad experience with one person at Ten Tec. But to extrapolate from that doom for the company is a bit much.
Further, I must take exception to your constant use of the term "orphans." That is not only unfair but a total misrepresentation. To me, an "orphan" radio is one that has had all support (including repair) abandoned by it's manufacturer... sometimes because the manufacturer is no longer in the radio business. Just like every other manufacturer, Ten Tec has discontinued models over the years, due to poor sales; replaced by an updated unit; or an inability to obtain certain components. (For example, one factor in the replacement of the Orion with the Orion II is that the Orion's main processor has been discontinued by Motorola; word is that they stockpiled a good number of spares just in case, but to continue building new Orion's with no hopes of future direct-drop-in replacement CPU's would be, at best, unwise). Keeping in mind that some parts just plain are no longer available, my personal experience has been that if they have the part, Ten Tec will service their radios. Period. That's something that the bigger manufacturers can not always do. As I've previously mentioned, to pick on Kenwood, certain components are no longer available for my TS-140S, and I've been told not to bother them with requests for factory service. Yet my much older Ten Tec Corsair can be sent in for repairs at any time. So which rig is the orphan? To summarize: Do you have an issue with TT Service? Yes. Which you need to take up with them. Making inaccurate statements about the company on this and other reflectors does not help your cause. 73 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Charles Harpole Sent: Monday, October 29, 2007 12:05 AM To: [EMAIL PROTECTED]; [EMAIL PROTECTED]; dx-chat@njdxa.org Subject: [DX-CHAT] my last on Ten Tec woes There is not a little of any more of my story. The repair advice T T guy just blew his job this time and I wanted to say that is not correct. For orphans, look at T T web site for a list. The fault, Dear Brutus, is also the mfgs. who just stop making a part with no regard to its users. Gotta shake the tree sometimes to get the ripe top fruit. Unfortunately, some rotton ones also rain down on one's head, 73 Charles Harpole [EMAIL PROTECTED] _________________________________________________________________ Get a FREE Web site and more from Microsoft Office Live Small Business! http://clk.atdmt.com/MRT/go/aub0930004958mrt/direct/01/ Subscribe/unsubscribe, feedback, FAQ, problems http://njdxa.org/dx-chat To post a message, DX related items only, dx-chat@njdxa.org This is the DX-CHAT reflector sponsored by the NJDXA http://njdxa.org Subscribe/unsubscribe, feedback, FAQ, problems http://njdxa.org/dx-chat To post a message, DX related items only, dx-chat@njdxa.org This is the DX-CHAT reflector sponsored by the NJDXA http://njdxa.org
