Kmart is infamous for dropping the trailers in the yard and actually receiving
the contents some days later.It could be that although your data is correct and
on-time, when they process the truck is the time-frame they use.Since that is
out of your control and not an EDI issue, I would document the transmission
time of the ASN and the time they picked it up at the VAN and the date/time you
received the FA. If the ASN is there within the timeframe it's not late, if
they ack it as being correct and generate a valid FA then the problem is
between the sales/shipping/delivery dept. IMO, Kmart is not worth selling to.
Far too many deductions and time/money spent fighting them to justify the
sales. Good luck.Bob--- On Wed 06/25, Donna Hutt Stapfer Bell < [EMAIL
PROTECTED] > wrote:From: Donna Hutt Stapfer Bell [mailto: [EMAIL PROTECTED]:
[EMAIL PROTECTED]: [EMAIL PROTECTED], [EMAIL PROTECTED]: Wed, 25 Jun 2008
08:07:23 -0700Subject: Re: [EDI-L] ASN
CHARGEBACK'S
Sympathies. Here are a couple of things I've found across most of my trading
partners that you might check -A lot of applications out there are looking at
your data to make the late determination, long before reality sets in. To wit -
check your DTM values inside your documents vs. the ISA creation dates. Look
like you shipped one day and sent ASNs the next?Also, K-mart is essentially
Sears these days. If you have a contact at Sears, I'd employ their
assistance.Leah Halpin wrote:>> Did you try Martha Stewart?>>
Leah>> sorry, bad morning.......>> ----- Original Message ---->
From: tamvino <[EMAIL PROTECTED]
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