I'll echo the sentiment of some of the posters regardng the ASN, and it's content. I remember getting similair chargebacks, and upon investigation finding that we had put the wrong DTM in our documents. Our software had the option of auto generating the DTM, but we didn't use that because we'd often electronically "pack" the ASN and get it ready for transmission days before the product shupped. When out ASN tech went to send it, the software would prompt her for the date, and she'd sometimes "fumble finger" it. Thatis, put in the wrong date.
--- On Wed, 6/25/08, Bob <[EMAIL PROTECTED]> wrote: From: Bob <[EMAIL PROTECTED]> Subject: Re: [EDI-L] ASN CHARGEBACK'S To: [EMAIL PROTECTED], [EMAIL PROTECTED] Cc: [EMAIL PROTECTED], [email protected] Date: Wednesday, June 25, 2008, 8:25 AM Kmart is infamous for dropping the trailers in the yard and actually receiving the contents some days later.It could be that although your data is correct and on-time, when they process the truck is the time-frame they use.Since that is out of your control and not an EDI issue, I would document the transmission time of the ASN and the time they picked it up at the VAN and the date/time you received the FA. If the ASN is there within the timeframe it's not late, if they ack it as being correct and generate a valid FA then the problem is between the sales/shipping/ delivery dept. IMO, Kmart is not worth selling to. Far too many deductions and time/money spent fighting them to justify the sales. Good luck.Bob--- On Wed 06/25, Donna Hutt Stapfer Bell < [EMAIL PROTECTED] com > wrote:From: Donna Hutt Stapfer Bell [mailto: [EMAIL PROTECTED] com]To: [EMAIL PROTECTED] comCc: [EMAIL PROTECTED] com, [EMAIL PROTECTED] comDate: Wed, 25 Jun 2008 08:07:23 -0700Subject: Re: [EDI-L] ASN CHARGEBACK'S Sympathies. Here are a couple of things I've found across most of my trading partners that you might check -A lot of applications out there are looking at your data to make the late determination, long before reality sets in. To wit - check your DTM values inside your documents vs. the ISA creation dates. Look like you shipped one day and sent ASNs the next?Also, K-mart is essentially Sears these days. If you have a contact at Sears, I'd employ their assistance.Leah Halpin wrote:>> Did you try Martha Stewart?> > Leah>> sorry, bad morning..... ..>> ----- Original Message ----> From: tamvino <[EMAIL PROTECTED] com Messages in this topic (4) Reply (via web post) | Start a new topic Messages | Links | Database | Polls ...Please use the following Message Identifiers as your subject prefix: , , , , , , Job postings are welcome, but for job postings or requests for work: IS REQUIRED in the subject line as a prefix. MARKETPLACE Blockbuster is giving away a free trial of Blockbuster Total Access to smart movie lovers like you. Change settings via the Web (Yahoo! ID required) Change settings via email: Switch delivery to Daily Digest | Switch format to Traditional Visit Your Group | Yahoo! Groups Terms of Use | Unsubscribe Recent Activity 18New MembersVisit Your Group Food LoversReal Food Group on Yahoo! Groups find out more. Biz ResourcesY! Small Business Articles, tools, forms, and more. Do-It-YourselfersFi nd Y! Groups on Lawn & garden, homes and autos. . ____________ _________ _________ _________ ________ Join Excite! - http://www.excite. com The most personalized portal on the Web! [Non-text portions of this message have been removed] [Non-text portions of this message have been removed] ------------------------------------ ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix.Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/EDI-L/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
