Inovis was a good provider of this type of service, not sure I'd be willing to 
bet they'll stay that way after the buyout.

If you're managing in house now, I'd say that you will most likely save money 
by 
continuing that practice, as long as you pick an efficient and cost effective 
EDI tool.  When you lose control (service bureau), you become captive to your 
vendor and costs can escalate, leaving you with few options but to pay up, they 
know moving is painful and time consuming (and this applies to all service 
bureaus). If you do go the service bureau route, be absolutely sure that you 
have in writing and clearly defined, service level agreements that are 
acceptable to YOU.  


As for software, Sterling is good (not sure what will happen now) but 
expensive, 
TLE or TLw also good and less expensive (but again, that pesky buyout).  Seems 
like it's all the rage these days.  I've been taking a look at the Softshare 
demos and you can, too, by going to their website, seeing for yourself is 
always 
better than believing a sales guy, IMHO.  Of course, they were recently bought, 
too, see yesterday's emails.

Since you mention you're converting to SAP one thing to ask all providers, 
software or bureau, is whether timely and accurate status messages can be sent 
back to SAP.  SAP has the capability of showing you whether your document has 
been written to the file system, the translation process has been triggered, 
the 
translation process was successful or not, whether the communication session 
was 
successful or not, whether the FA received was positive or negative.

Good luck,
Leah





________________________________
From: Emmanuel Hadzipetros <[email protected]>
To: Christine Evola <[email protected]>; [email protected]
Sent: Thu, August 19, 2010 11:56:37 AM
Subject: RE: [EDI-L] In house vs. hosted EDI providers

  


For EDI as a service, there's also CrossGate and their SAP Information
Interchange, which SAP has invested in. I haven't used them but a lot of old
Seeburger folks are working there, for what that's worth, and one of SAP's
founders is an investor so they are tightly integrated with SAP for EDI and
other B2B protocols.

>From what I understand, all you need to do is configure your IDocs to point
to their ports from your SAP system and everything else - trading partner
management, translation, routing and communications - is taken care of for
you. They also do all your mapping, which is based on work already done for
over 40,000 SAP to trading partner pairings in a wide range of industries.

My own personal experience is SAP and Sterling Integrator, which works but
you need in-house staff and a high level of skill. Then of course you can
always hire me to do it for you J. Good luck.

Emmanuel Hadzipetros
SAP-EDI Consultant

Be sure to read my book "Architecting EDI with SAP IDocs", now available at:
http://www.sappress.com/product.cfm?account=&product=H3003

Check out my website at:
http://sap-idoc2edi-consulting.com/

And my blogs at:
http://blogs.ittoolbox.com/sap/ehadzipetros

http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/u/252038725

From: [email protected] [mailto:[email protected]] On Behalf Of
Christine Evola
Sent: Thursday, August 19, 2010 7:53 AM
To: [email protected]
Subject: [EDI-L] In house vs. hosted EDI providers

Hi, everyone.

I typically just lurk on this group occasionally. I have not been active in
EDI 
for about 4 years but I appreciate and enjoy everyone's honest input on all 
topics here.

We have EDI with 15 partners in house via Tibco right now, feeding a custom 
SQLServer 2005 backend application.
Tibco is expensive and hard to maintain and we are converting our ERP to
SAP.
Although Tibco has SAP adapters, the Director of IT wants to consider other 
options such as a service group or replacing Tibco with SoftShare.

I have calls into sales reps to get more information about their product
lines 
but would also like opinions outside of the SoftShare and Sterling sales 
groups.
We are on a very aggresive timeline for the ERP conversion so I am reaching
out 
for help. The decision needs to happen in a week. (He just asked me to
research 
last night! ARGH!)

My questions are:

1
Does anyone have any information about SoftShare? Recommendations/issues?

2
I believe Sterling Commerce provides service bureau-type functions.
We send them our document and they make EDI out of it...that sort of thing.

Has anyone used Sterling's services and can you give me recommendations or 
issues?

3
Do you have experience with another provide of EDI services? Preferably one 
that supports SAP iDocs?

Thank you for your help and comments in advance.

Chris
Businesss Analyst
San Jose, CA

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