We've been very happy with ECom VAN: reliability, customer service, self service via web, etc. Due to a merger we also have Sterling Commerce VAN ( which I've also used previously) and it also deserves the favorable comments others are giving it.
-- Ken On Feb 19, 2013, at 3:58 PM, "Michael Mattias/LS" <[email protected]> wrote: >My CFO is really harping on me to find the cheapest cost solution that we can. In my experience (nearly thirty years EDI/VANs) the 'cheapest' is never the least costly. Also I have to ask why exactly your Chief *Financial* Officer would be the one to set the criteria for what is, after all, a *customer service* function. (I don't expect an answer. I do, however, expect you to think about it.) FWIW I too will endorse Sterling here. You don't need "customer service" very often but when you need it you REALLY need it, and when you need it, Sterling's customer service is excellent! Michael C. Mattias Tal Systems Inc. Racine WI [email protected] 262-681-3895 [Non-text portions of this message have been removed] ------------------------------------ ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix.Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/EDI-L/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
