We definitely are very interested in supporting universities and hope you will continue to deploy OpenSolaris and Solaris.
I see now that our Solaris support pricing web site does not include OpenSolaris. This is an omission that we will fix as quickly as possible. Thank you very much for bringing this to our attention. I am not an expert on support. The following information is what I have been able to gather today. Though I work at Sun, please do not take this to be the official word from Sun on OpenSolaris support. I hope this is helpful. This page: http://www.sun.com/products-n-solutions/edu/promotions/download/solaris_support.html should include the following part numbers for OpenSolaris support subscriptions for educational customers: EDUOSSOL100-ST EDUOSSOL300-ST EDUOSSOL500-ST EDUOSSOL1000-ST EDUOSSOL1500-ST EDUOSSOL2000-ST EDUOSSOL3000-ST EDUOSSOL100-PR EDUOSSOL300-PR EDUOSSOL500-PR EDUOSSOL1000-PR EDUOSSOL1500-PR EDUOSSOL2000-PR EDUOSSOL3000-PR My understanding is that the prices for these support subscriptions are the same as for the corresponding Solaris support subscriptions shown, and then educational customers get a 50% discount from that. In general: o Updates are delivered as IPS packages, not as patches. Several IPS repositories are available. You must have a Sun support contract to access the Support repository at pkg.sun.com. o The support life cycle is 5 years. For more general information, go to http://www.opensolaris.com/learn/subscriptions/ and click "OpenSolaris Subscriptions" near the top of the page. This takes you to OpenSolaris Support on sun.com: http://www.sun.com/service/opensolaris/ This describes support for everyone, not just for universities. I hope this helps, -- This message posted from opensolaris.org
