Hi, 

We can't help you blindly. 

In order to help you would need to have access to the machine where your 
openedx is deployed and to share the log at 
/edx/apps/edx/var/log/lms/edx.log. 

That file will contain an instance of whatever it is your students are 
doing and why it is currently failing explaining the error. 


El viernes, 18 de enero de 2019, 5:59:33 (UTC+1), debashri basak escribió:
>
> Hi,
>
> Suddenly, our students are not able to enrol to any course,getting "504 
> Gateway Time-out, nginx/1.14.1"
>
> Nor am I able to enrol them from the membership tab, getting "error in 
> enrolling/unenrolling user(s)".
>
> We are using Gingko, and also have an android app. Through app, enrolment 
> is giving "we could not enrol you in this course at this time".  
>
> Any idea why is this happening? I have very limited knowledge on openEdx.
>
> Any help will be appreciated.
>
> Thanks
> Debashri
>
>

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