Thanks, will try to get the log and share it with you.

On Friday, 18 January 2019 12:19:09 UTC+5:30, vicente rios wrote:
>
> Hi, 
>
> We can't help you blindly. 
>
> In order to help you would need to have access to the machine where your 
> openedx is deployed and to share the log at 
> /edx/apps/edx/var/log/lms/edx.log. 
>
> That file will contain an instance of whatever it is your students are 
> doing and why it is currently failing explaining the error. 
>
>
> El viernes, 18 de enero de 2019, 5:59:33 (UTC+1), debashri basak escribió:
>>
>> Hi,
>>
>> Suddenly, our students are not able to enrol to any course,getting "504 
>> Gateway Time-out, nginx/1.14.1"
>>
>> Nor am I able to enrol them from the membership tab, getting "error in 
>> enrolling/unenrolling user(s)".
>>
>> We are using Gingko, and also have an android app. Through app, enrolment 
>> is giving "we could not enrol you in this course at this time".  
>>
>> Any idea why is this happening? I have very limited knowledge on openEdx.
>>
>> Any help will be appreciated.
>>
>> Thanks
>> Debashri
>>
>>

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