+1 to Glen's reply.
I would build on Glen's comment "nobody is ever forever going to invest
anything in improving the user interface"
with this question (to the entire group):

What should a user interface for group collaboration be capable of
facilitating?

Cheers
Jack

On Thu, Apr 9, 2015 at 8:23 AM, Glen Smith <g...@smithsrock.com> wrote:

> +1 for recognizing the challenge, proactively approaching it, clearly
> articulating the issues, and proposing a seemingly beneficial solution.
>
> Migrating off of gg would, IMO, be a good thing, for the reasons you
> stated, plus numerous consequences of the "unsupported" state. e.g. nobody
> is ever forever going
> to invest anything in improving the user interface.
>
> I confess to not having heard of discourse before. I like that it's GPL.
> Is the plan to use a Discourse-hosted instance, or for Elastic to launch
> its own?
>
> In summary, +1.
>
> Cheers.
>
>
> On Thursday, April 2, 2015 at 11:36:33 AM UTC-4, leslie.hawthorn wrote:
>>
>> Hello everyone,
>>
>> As we’ve begun to scale up development on three different open source
>> projects, we’ve found Google Groups to be a difficult solution for dealing
>> with all of our needs for community support. We’ve got multiple mailing
>> lists going, which can be confusing for new folks trying to figure out
>> where to go to ask a question.
>>
>> We’ve also found our lists are becoming noisy in the “good problem to
>> have” kind of way. As we’ve seen more user adoption, and across such a wide
>> variety of use cases, we’re getting widely different types of questions
>> asked. For example, I can imagine that folks not using our Python client
>> would rather not be distracted with emails about it.
>>
>> There’s also a few other strikes against Groups as a tool, such as the
>> fact that it is no longer a supported product by Google, it provides no API
>> hooks and it is not available for users in China.
>>
>> We’ve evaluated several options and we’re currently considering
>> shuttering the elasticsearch-user and logstash-users Google Groups in favor
>> of a Discourse forum. You can read more about Discourse at
>> http://www.discourse.org
>> <http://www.google.com/url?q=http%3A%2F%2Fwww.discourse.org&sa=D&sntz=1&usg=AFQjCNFQi_hMkuJsZ9_yWmYpibYIPzwS7w>
>>
>> We feel Discourse will allow us to provide a better experience for all of
>> our users for a few reasons:
>>
>> * More fine grained conversation topics = less noise and better targeted
>> discussions. e.g. we can offer a forum for each language client, individual
>> logstash plugin or for each city to plan user group meetings, etc.
>>
>> * Facilitates discussions that are not generally happening on list now,
>> such as best practices by use case or tips from moving to development to
>> production
>>
>> * Easier for folks who are purely end users - and less used to getting
>> peer support on a mailing list - to get help when they need it
>>
>> Obviously, Discourse does not function the exact same way as a mailing
>> list - however, email interaction with Discourse is supported and will
>> continue to allow you to participate in discussions over email (though
>> there are some small issues related to in-line replies. [0])
>>
>> We’re working with the Discourse team now as part of evaluating this
>> transition, and we know they’re working to resolve this particular issue.
>> We’re also still determining how Discourse will handle our needs for both
>> user and list archive migration, and we’ll know the precise details of how
>> that would work soon. (We’ll share when we have them.)
>>
>> The final goal would be to move Google Groups to read-only archives, and
>> cut over to Discourse completely for community support discussions.
>>
>> We’re looking at making the cut over in ~30 days from today, but
>> obviously that’s subject to the feedback we receive from all of you. We’re
>> sharing this information to set expectations about time frame for making
>> the switch. It’s not set in stone. Our highest priority is to ensure
>> effective migration of our list archives and subscribers, which may mean a
>> longer time horizon for deploying Discourse, as well.
>>
>> In the meantime, though, we wanted to communicate early and often and get
>> your feedback. Would this change make your life better? Worse? Meh?
>>
>> Please share your thoughts with us so we can evaluate your feedback. We
>> don’t take this switch lightly, and we want to understand how it will
>> impact your overall workflow and experience.
>>
>> We’ll make regular updates to the list responding to incoming feedback
>> and be completely transparent about how our thought processes evolve based
>> on it.
>>
>> Thanks in advance!
>>
>> [0] - https://meta.discourse.org/t/migrating-from-google-groups/24695
>>
>>
>> Cheers,
>> LH
>>
>> Leslie Hawthorn
>> Director of Developer Relations
>> http://elastic.co
>>
>>
>> Other Places to Find Me:
>> Freenode: lh
>> Twitter: @lhawthorn
>>
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