Thanks for your feedback, Ivan.

There's no plan to remove threads from the forums, so information would
always be archived there as well.

Does that impact your thoughts on moving to Discourse?

Folks, please keep the feedback coming!

Cheers,
LH

On Sat, Apr 11, 2015 at 12:09 AM, Ivan Brusic <i...@brusic.com> wrote:

> As one of the oldest and most frequent users (before my sabbatical) of the
> mailing list, I just wanted to say that I never had an issue with it. It
> works. As long as I could continue using only email, I am happy.
>
> For realtime communication, there is the IRC channel. If prefer the
> mailing list since everything is archived.
>
> Ivan
>  On Apr 2, 2015 5:36 PM, "leslie.hawthorn" <leslie.hawth...@elastic.co>
> wrote:
>
>> Hello everyone,
>>
>> As we’ve begun to scale up development on three different open source
>> projects, we’ve found Google Groups to be a difficult solution for dealing
>> with all of our needs for community support. We’ve got multiple mailing
>> lists going, which can be confusing for new folks trying to figure out
>> where to go to ask a question.
>>
>> We’ve also found our lists are becoming noisy in the “good problem to
>> have” kind of way. As we’ve seen more user adoption, and across such a wide
>> variety of use cases, we’re getting widely different types of questions
>> asked. For example, I can imagine that folks not using our Python client
>> would rather not be distracted with emails about it.
>>
>> There’s also a few other strikes against Groups as a tool, such as the
>> fact that it is no longer a supported product by Google, it provides no API
>> hooks and it is not available for users in China.
>>
>> We’ve evaluated several options and we’re currently considering
>> shuttering the elasticsearch-user and logstash-users Google Groups in favor
>> of a Discourse forum. You can read more about Discourse at
>> http://www.discourse.org
>>
>> We feel Discourse will allow us to provide a better experience for all of
>> our users for a few reasons:
>>
>> * More fine grained conversation topics = less noise and better targeted
>> discussions. e.g. we can offer a forum for each language client, individual
>> logstash plugin or for each city to plan user group meetings, etc.
>>
>> * Facilitates discussions that are not generally happening on list now,
>> such as best practices by use case or tips from moving to development to
>> production
>>
>> * Easier for folks who are purely end users - and less used to getting
>> peer support on a mailing list - to get help when they need it
>>
>> Obviously, Discourse does not function the exact same way as a mailing
>> list - however, email interaction with Discourse is supported and will
>> continue to allow you to participate in discussions over email (though
>> there are some small issues related to in-line replies. [0])
>>
>> We’re working with the Discourse team now as part of evaluating this
>> transition, and we know they’re working to resolve this particular issue.
>> We’re also still determining how Discourse will handle our needs for both
>> user and list archive migration, and we’ll know the precise details of how
>> that would work soon. (We’ll share when we have them.)
>>
>> The final goal would be to move Google Groups to read-only archives, and
>> cut over to Discourse completely for community support discussions.
>>
>> We’re looking at making the cut over in ~30 days from today, but
>> obviously that’s subject to the feedback we receive from all of you. We’re
>> sharing this information to set expectations about time frame for making
>> the switch. It’s not set in stone. Our highest priority is to ensure
>> effective migration of our list archives and subscribers, which may mean a
>> longer time horizon for deploying Discourse, as well.
>>
>> In the meantime, though, we wanted to communicate early and often and get
>> your feedback. Would this change make your life better? Worse? Meh?
>>
>> Please share your thoughts with us so we can evaluate your feedback. We
>> don’t take this switch lightly, and we want to understand how it will
>> impact your overall workflow and experience.
>>
>> We’ll make regular updates to the list responding to incoming feedback
>> and be completely transparent about how our thought processes evolve based
>> on it.
>>
>> Thanks in advance!
>>
>> [0] - https://meta.discourse.org/t/migrating-from-google-groups/24695
>>
>>
>> Cheers,
>> LH
>>
>> Leslie Hawthorn
>> Director of Developer Relations
>> http://elastic.co
>>
>>
>>

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