Hi Ron,
 
I did contact Gary in Elecraft whenever I suspected there were hardware 
problems.  This reflector is very valuable especially when I have questions on 
the operation of the elecraft radios.
 
Apart from this, there are so many learnt and knowledgeable radio professions 
in this list that it is a good place to ask radio related questions.  From time 
to time, you will see me in this reflector asking 'OT' questions.
 
You may also remember that I did even ask 'tourist information for NYC' here.

TNX & 73,


Johnny VR2XMC

從︰ Ron D'Eau Claire <r...@cobi.biz>
收件人︰ elecraft@mailman.qth.net
傳送日期︰ 2011年07月2日 (週六) 6:39 AM
主題︰ Re: [Elecraft] K3 6M problem

I've been following this list for a decade now. One of the most popular uses of 
this list has been to bring general troubleshooting and repair questions here 
or just to explore why something happens.

Faced with the unexpected, many of us turn to customer support as a last resort 
-- just as some open the manual as a last resort, Hi!

And, in fact, there are a number of non-Elecraft employees here who know 
various aspects of the Elecraft rigs as well as the engineers who designed 
them. 

One example is Don W3FPR, but there have been others who have contributed a 
great deal to the Elecraft products over the years, suggesting and actually 
developing many design improvements to the K2 and K1 and other pre-K3 products. 
Many of their "mods" were documented here and tested by various list members 
who were unafraid to dig into their rigs. Some of those were later incorporated 
into the equipment design by Elecraft or made an "official" Elecraft mod. 

There are still a lot of solder jockeys here who remain a key part of that 
legacy although their numbers have been diluted by the many K3 owners whose 
interest is in operating, not tinkering inside the rig. Even so, many K3 owners 
have questions about how to interface their rigs with various external devices 
or how to find and utilize all the features built into the firmware. Many list 
members here step in to help them with information that the Elecraft support 
people are not likely to have or simply take the load off of Elecraft customer 
support. 

73,

Ron AC7AC
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