I called them and we did some troubleshooting of the issue.

I'm sending it back to them today. It's most likely a bad screen that will
be replaced under warranty.


On Thu, May 24, 2018 at 12:27 PM, bill steffey <n...@arrl.net> wrote:

>
> joe   did anyone from elecraft get back to your email to them???
> or did you call them ???
>
>
> At 05:55 PM 5/22/2018, Joe Caldwell wrote:
>
>> I assembled my PX3 kit over the weekend and the screen is not displaying
>> properly.
>>
>> It's almost as if the contrast is set way too high (if that's possible).
>> From head on almost nothing is visible (it just looks like a white
>> screen),
>> but from certain oblique angles you can just make out the spectrum display
>> and read the menu entries, etc. I installed the latest firmware and played
>> around with the brightness, but there's obviously something wrong. Other
>> than the screen the unit appears to be functioning correctly. I was able
>> to
>> pull a "screen capture" using the PX3 utility and it tracks my KX3
>> frequency as it should.
>>
>> I was thinking the ribbon connection to the screen needs reseated, but
>> maybe it's just a bad display.
>>
>> Has anyone ever had this issue before? I emailed support a couple days ago
>> but haven't gotten a response.
>>
>>
>> Thanks,
>>
>> Joe, N3XE
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>
>
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