For large companies there is still the cost factor. Could that person otherwise be doing something more profitable. Remember who really runs those companies.
Sent from my iPad > On Nov 25, 2020, at 12:40 PM, Neil Zampella <ne...@techie.com> wrote: > > Of course, as mentioned previously in this thread, large companies have > funds that they can invest in personnel to do the development, so I > would expect that Kenwood would be able to assign personnel quickly to > handle such issues. > > Neil, KN3ILZ > >> On 11/25/2020 10:25 AM, Andy Durbin wrote: >> "Name any other company that gives you FREE firmware updates in real time >> (not months later like Icom or never like most others) until the issues are >> resolved to the user satisfaction; or that ADD features previously >> unavailable." >> >> Kenwood! >> >> Kenwood has released firmware updates for TS-590S defects that I reported >> and made product improvements that I suggested. My experience is that >> Kenwood has fixed problems far more quickly than Elecraft. >> >> 73, >> Andy, k3wyc >> > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to w...@w2xj.net ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com