this is a great suggestion, thanks. paula is very close to what i'd put together, with a few differences. not sure if i'll +1 her or add another character.
On Jan 26, 2010, at 9:14 PM, Kevin Conner wrote: > There are a lot of ideas flying around the list about how power users want > such and such feature, and users don't care about blah blah, and the default > needs to be so and so. But we each have our own ideas about who these users > are and what they want. I don't think we have decided who Letters is for. > > Who is the target audience of Letters? To answer that, I propose an > experiment: > > Let's invent some fictional users, whose needs and habits should be satisfied > by Letters 1.0. In feature discussions, we can use them as litmus tests > (Would our users like this feature?). That may prove more useful and more > decisive than our mob of opinions. > > - The goal: We will know who these "power users" are and what they want. > - The ultimate goal: Lots of real users will take a look at Letters and say, > "This is what I've been looking for!" > > Give +1s to characters that represent your interests. Post a new character > if none of them do. > > I'll offer a character who represents my interests: > > ### Paula > > Paula owns a white MacBook. She works as a SQL Server DBA at her job, where > she has a company PC. But, her laptop is always with her, so she does her > email on it instead. She works on open source projects in her spare time and > is on one or two mailing lists. She is kind of a shut-in, but hey, she knows > what she likes. She likes Twitter, but thinks Facebook is a huge waste of > time. She reads lots of RSS feeds, and she's very happy to be a NetNewsWire > user. Her relatives send her dumb chain letters all the time, which she > furiously deletes. She has given up on asking them to stop. > > Paula has several email accounts, including for work, personal use, side > projects, and a throwaway spam-avoiding account. She bought an Android phone > and checks her Gmail with it regularly. On her Mac, she uses Mail. Mail's > filtering rules don't really cut it for mailing lists. She doesn't like how > poorly Mail.app deals with Gmail, but she also doesn't care for the Gmail web > client, because browser chrome takes up too much screen space to have > multiple windows. She also doesn't care for Thunderbird since it uses a lot > of screen space. She does like the way Mail lets her use Quick Look, drag > and drop, and other OS X niceties, along with multiple windows. But she > would rather use the Gmail model of labels, and so far she is stuck with Mail. > > - Would Paula like tabs? Probably not, since she doesn't like her email to > occupy a large window. > - Would Paula like a three-panel layout? Yes, if uncluttered. She's happy > with NetNewsWire, but she likes Mail's smaller windows. > - Does Paula need POP support? Of course not. :) > - And so forth. > > I have no idea if Paula represents anyone but me. If Paula represents you, > give this a +1. If not, post a fictional user who matches you better. We > can take the most popular few users and make them our litmus tests. > > -kev > _______________________________________________ > [email protected] mailing list > List help: http://lists.ranchero.com/listinfo.cgi/email-init-ranchero.com _______________________________________________ [email protected] mailing list List help: http://lists.ranchero.com/listinfo.cgi/email-init-ranchero.com
