On 1/26/10 9:14 PM, "Kevin Conner" <[email protected]> wrote:

> 
> ### Paula

Not a bad idea.

###Grimlock

Grimlock runs a network, about 200+ machines. The clients are mostly macs,
but the servers are whatever will work. Grim¹s been a sysadmin for a long
damned time, and gets email loads that would make his users wet themselves.
His main client is currently Entourage, but thanks to a metric assload of
server rules, he can be rather functional on any machine with almost any
kind of IMAP client. He¹s not a big Googly fan, because he knows all to well
that Google¹s customers are the ones buying adwords. Everyone else is a data
source. 

Grimlock is not possesed of many silly illusions. He¹s in IT, IT beats those
out of you.

He¹s got multiple mail accounts that he actively uses, IMAP and Exchange
both. He¹s got 3x that he never uses on various cloud/free services, so he
can test them when things go wrong. He grinds his teeth a lot over mail,
because to him, it¹s not magic, it¹s band-aids. He also doesn¹t mind that
his users don¹t understand the details, that¹s his job. If they have to know
the details of email, he¹s not doing his job well. He has waaaaay too much
disparate email for the ³all you need is the inbox and tags² stuff to work
for him. He has mad folder love. He¹s mellow about the emails from his aunt
with flourescent green letters on a hot pink background. She¹s in her 80s,
he¹s not bagging on an old woman for the only color scheme she may be able
to see. Besides, he used to wear that as his primary sartorial pigmentation
choice, so he kind of digs it.

The reasons why Grimlock uses Entourage, (from an email perspective) are to
him, clear:

1. the mailing list manager. Like any good IT administrator, Grimlock is on
a lot of email lists. He needs high-quality mailing list management that
recognizes the unique nature of that kind of email.
2. a rich ruleset. Grimlock tried Mail, but the rules in mail are simply too
limited. He also really likes the outgoing mail rules that Entourage has,
mostly for critical email. (read: his wife, his kid, the beer cart list, and
CEO email.) 
3. Scriptability. Entourage has the best scriptability of any current email
client on the Mac. Mail¹s is broke, especially for signatures. Grimlock has
a lot of scripts he uses with E¹rage to get a lot of things done
automatically. Like a good sysadmin, Grim is, at heart, sodding lazy. But he
tries to be smart about it, and minimize the monkey work. He doesn¹t mind
multiple choices in scripting languages, thinks it¹s a good  thing, but on a
Mac, he needs AppleScript to get work done.
4. a functional, albeit limited HTML composition facility. He doesn¹t think
that HTML email is evil, or whatever. Yes it can be abused, but if that was
a reason to ban it, then the entire internet would have to get the Carthage
treatement, now wouldn¹t it. But, he doesn¹t need the entire HTML spec. he
gets font choices, bold/italic/underline/alignment/real tabs/indents, and
lists. That¹s 99.9% of his needs there, and he finds the limitations quite
functional. 
5. forward as attachment. It¹s really important in his line of work, and
when he has to support people whose clients DON¹T support that, then it
makes his life really hard.
6. a scheduler that does more than fetch email. Grim¹s got a few scripts
that kick off on timers, including his favorite ³Old list email reaper².

It¹s not perfect by any means, but for his needs, it really does fit the
bill. He really would like quicklook support, especially if it handled
forwarded email.

Grimlock needs three-pane. He has a high reading speed, and 3-pane enables
that well. He tried eudora once, and almost screamed at that UI method. POP
support is not something he needs, and in fact, it¹s been disabled at work
for some time now. No one noticed. Tabs are rather abused in his estimation.
He doesn¹t give a rat¹s ass about external editors, because if he wanted
everything in a separate bloody window, he¹d use Mail.  He appreciates the
need to try new things, but understands the difference between ³better² and
³different². Conflating the two makes his teeth grind.

-- 
John C. Welch         Writer/Analyst
Bynkii.com              Mac and other opinions
[email protected]

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