On Nov 8, 2006, at 3:29 PM, Bea Hopkinson wrote:
You gave me some great advice about sending attachments (de-
selecting
compression and using Base 64) - but it seems some people on my
list still
have trouble downloading. I have been advised that anybody can open a
.pdf file (though I think it needs Adobe?).
If you are dealing with Windows users, then convincing them they need
to install Acrobat Reader (if they don't already have it) is just as
much of a challenge. Windows users are the bottom feeders of the
computer world... if it isn't already installed and/or spoon fed to
them, they don't understand it, fear it, and like to smack it with a
dried femur bone while complaining it is someone else's fault.
And I'm being NICE about Windows users right now! :-)
Question one: Is that the best format for Claris Emailer
attachments
?
Uh, the best "format" for an attachment is whatever format you need
the file to be. If you are having to change the file to something
else, then you have to ask why that is happening in the first place.
What is it you are trying to send to people, who is it that is
getting it, and why can't they deal with it the way it is.
two: what is the procedure for turning a Word
doc into a pdf file?
First, chances are good, if not better, that a Windows user already
has Word installed over Acrobat. If it is a Mac user you are sending
to... well, lets be serious, if it was a Mac user, we wouldn't be
having this conversation.
If you need to convert a Word doc into PDF, then you need a tool to
do so. If you are running OS X, then you can simply print the word
doc and tell it to save it as a PDF in the print dialog box. If you
aren't running OS X, then you need a PDF converter such as a full
version of Acrobat.
I do have to ask... you are remembering to put the period and correct
3 letter extension on the end of the name of the files you are
attaching... correct ?!?.
In other words, if you are sending a Word doc, then the file name
MUST end in ".doc" so it would be something like "myfile.doc". If you
don't have that 3 letter extension, then Windows will have no idea
what the file is and won't know what to use to open it.
-chris
<www.mythtech.net>
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