I checked this out awhile ago with both UL and TUV, and both reluctantly rejected it. The problem is as you note below safety related information doesn't get to the user if your product doesn't have a CD drive. It couldn't be assured that the customer would have access to it. That's been about 6 months ago. We send a 1 or 2 page installation document with the products, along with the CD which has the whole user manual, installation instructions, and the standard regulatory stuff that accompanies the product. We make Ethernet switches and routers and if you need one of those you must have a computer or two hanging around that could access the CD or web address - but oh well. Gary
From: POWELL, DOUG [mailto:doug.pow...@aei.com] Sent: Wednesday, February 05, 2003 8:49 AM To: 'Jon Jones'; Emc-Pstc (E-mail) Subject: RE: User manual CD web or paper Jon, We routinely provide user manuals on CD. We also offer printed media on request. We've had no complaints. -doug Douglas E. Powell Regulatory Compliance Engineer Advanced Energy Industries, Inc. Fort Collins, CO 80535 USA From: Jon Jones [mailto:jon.jo...@atltelecom.com] Sent: Wednesday, February 05, 2003 8:51 AM To: Emc-Pstc (E-mail) Subject: User manual CD web or paper Group, In general circumstances is there any documented legislation regarding the format a user manual can or must be supplied with the product to the customer, (Paper, CD, web address etc) namely if a user manual is to be supplied on CD ROM or via web address , then you must assume that the customer has the correct tools (i.e P.C) to view the information, and in particular if the information contains essential information that the user needs to view before the equipment is used (safety considerations or EMC precautions etc) Any information / thaughts would be appreciated Rgds > Jon Jones > Engineer in Charge > atl telecom > _____________________________________________________________________ This message has been checked for all known viruses by Star Internet delivered through the MessageLabs Virus Control Centre. __________________________________________________________________________ Disclaimer of Liability ATL Telecom Ltd shall not be held liable for any improper or incorrect use of the information described and/or contained herein and assumes no responsibility for anyones use of the information. In no event shall ATL Telecom Ltd be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement or substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this system, even if advised of the possibility of such damage. This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: davehe...@attbi.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc _______________________________________________________________ This message, including any attachments, may contain information that is confidential and proprietary information of Advanced Energy Industries, Inc. The dissemination, distribution, use or copying of this message or any of its attachments is strictly prohibited without the express written consent of Advanced Energy Industries, Inc. This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: davehe...@attbi.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: davehe...@attbi.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc