In general, my experience has been that the required safety notices and
statements must always be in paper documents, and the EMC agency notices and
statements may be in a CD-ROM.  There are a few execeptions amoung the
different regulatory agencies, and it would be a very good idea to check
with each agency to determine their specific requirements.  The thinking
behind the safety statement always being in paper docs is that there are
certain instructions that you want the user to follow before they power on
the computer, and for the EMC statements, if a CD-ROM drive is on the
computer then required statements on a CD-ROM are acceptable, but putting
them on a website assumes an internet connection, which you cannot guarentee
is available to every customer.

Opinions expressed are my own.
Thanks-
Mark Maynard
Regulatory Engineering Consultant
WW Regulatory Investigations & Globalization Department
WW Regulatory Compliance
Dell Computer Corporation
"There are two kinds of people, those who do the work and those who take
the credit.  Try to be in the first group, there's less competition there."
- Indira Gandhi



From: Jon Jones [mailto:jon.jo...@atltelecom.com]
Sent: Wednesday, February 05, 2003 9:51 AM
To: Emc-Pstc (E-mail)
Subject: User manual CD web or paper



Group,

In general circumstances is there any documented legislation regarding the
format a user manual can or must be supplied with the product to the
customer, (Paper, CD, web address etc)

namely if a user manual is to be supplied on CD ROM or via web address ,
then you must assume that the customer has the correct  tools (i.e P.C) to
view the information, and in particular if the information contains
essential information that the user needs to view before the equipment is
used (safety considerations or EMC precautions etc)

Any information / thaughts would be appreciated

Rgds
>       Jon Jones
>       Engineer in Charge
>       atl telecom
> 

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This message is from the IEEE EMC Society Product Safety
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Visit our web site at:  http://www.ewh.ieee.org/soc/emcs/pstc/

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