The companies I have worked for over the last 40 years have relied heavily on international sales, so having your company's name and address on the product is just part of doing business. I'm not sure what the argument is with having your address on the product. My questions to those who complain would be, "Why Not?".
As far as the requirements of EU Directives go, keep in mind that what they are asking for is the name and address of the responsible party for the compliance of the instrument. The Directive refers to this legal person or entity as the "Manufacturer", but that does not mean it is the company who actually builds the product, thou in most cases they are one and the same. Personally, I'm surprised that the writers of the EU Directives, the Commission, Legal Authorities in all Countries, etc. don't require some type of information on ALL PRODUCT, be it an address, phone number, fax number, email address, website, etc. that provides IMMEDIATE RESPONSE from the responsible party or at least within 48 hours. AND the system, whatever it is, must always be active, and only used by authorities and/or anyone regarding a Compliance Issue or Question. Kind of like a reverse 911 (emergency number in the States). For those of you who deal in Product Safety and RoHS where you need to contact component manufacturers for supporting documentation knows what I'm talking about. I hate it when you go to a company's website, fill out a three-page on-form requesting compliance information, and then never EVER getting a reply. OR, you call the "corporate office" for the address that is labeled on the Nameplate of the product and IF you can get through to a Real Live Person, you asked for the Compliance Department and the person has no idea who to transfer you to. After being transferred to 5 potential people you finally get ahold of something who says their products are built in another country somewhere and they "THINK" compliance is handled by them. Does this sound at all familiar to anyone? Once again, I'm glad I'm over the hill and gaining speed for a head-first collision into the wall call retirement. Let you young pups figure out how to resolve all the problems of the world. The Other Brian On Wed, Mar 20, 2019 at 9:41 AM Charlie Blackham < char...@sulisconsultants.com> wrote: > Matthew > > > > “But Sir, they’re not doing it” isn’t a defence in court or when you’re > equipment is stuck in customs, or a competitor has pointed market > enforcement authorities in your direction > > > > The key phrase is “…or, *where that is not possible,* on its packaging or > in a document accompanying the apparatus…..” > > > > To my knowledge there’s no guidance anywhere as to “what is possible”, so > it’s probably up to you and your lawyers 😊 > > > > Regards > > Charlie > > > > *Charlie Blackham* > > *Sulis Consultants Ltd* > > *Tel: +44 (0)7946 624317* > > *Web: **www.sulisconsultants.com* > <https://outlook.hslive.net/owa/redir.aspx?C=02be3bf3e3a544d1bdf7b6c99fbd12f5&URL=http%3a%2f%2fwww.sulisconsultants.com%2f> > > Registered in England and Wales, number 05466247 > > > > *From:* Matthew Wilson <matthew.wil...@gbelectronics.com> > *Sent:* 20 March 2019 13:06 > *To:* EMC-PSTC@LISTSERV.IEEE.ORG > *Subject:* [PSES] Postal address on product labelling... > > > > Does anyone else have endless arguments about the need to put a postal > address on products as per the EMC and LVD requirements? The EMC directive > obliges the following (article 7.6 of 2014/30/EU). The LVD also had the > exact same obligation (article 6.6 of 2014/35/EU); > > ?Manufacturers shall indicate, on the apparatus, their name, registered > trade name or registered trade mark and the postal address at which they > can be contacted or, where that is not possible, on its packaging or in a > document accompanying the apparatus. The address shall indicate a single > point at which the manufacturer can be contacted. The contact details shall > be in a language easily understood by end-users and market surveillance > authorities.? > > Manufacturer is, of course, meaning the entity responsible for the product > denoted by the brand name present on the apparatus. > > And every time I encounter this advice being questioned someone always > says 'But [some large entities/corporations supplying consumer products - > you can pick your own example] don't put their address on their products.' > Well they should! Maybe those devices with screens allow you to look up > the address somewhere in the operating system? > > Humph! > > Sorry just letting off steam :-) > > > ------------------------------ > > *Matthew* *Wilson* > Technical Director > > [image: GBE] <https://gbelectronics.uk> > https://gbelectronics.uk > > T: > > +44 (0)1903 244500 > > F: > > +44 (0)1903 700715 > > Ascot House // Mulberry Close // Woods Way > Goring-by-Sea // West Sussex // BN12 4QY // UK > > *Electronics Design // Manufacturing // Component Distribution* > > [image: ISO 9001 | ISO 14001] <https://gbelectronics.uk/quality/standards> > > Want to send us a file? https://www.mailbigfile.com/gbelectronics > ------------------------------ > > GB Electronics (UK) Limited is a company registered in England and Wales > Company Registration No: 06210991 > VAT Registration No: GB 925 1744 25 > > Registered Office: > Ascot House, Mulberry Close, Woods Way > Goring by Sea, West Sussex, BN12 4QY > > Disclaimer: This email and any files transmitted with it are confidential > and intended solely for the use of the individual or entity to whom they > are addressed. If you have received this email in error please delete it > from your system, do not use or disclose the information in any way and > notify the sender immediately. > > The contents of this message may contain personal views which are not the > views of the company, unless specifically stated. > > - > ---------------------------------------------------------------- > > This message is from the IEEE Product Safety Engineering Society emc-pstc > discussion list. 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To post a message to the list, send your e-mail to < > emc-p...@ieee.org> > > All emc-pstc postings are archived and searchable on the web at: > http://www.ieee-pses.org/emc-pstc.html > > Attachments are not permitted but the IEEE PSES Online Communities site at > http://product-compliance.oc.ieee.org/ can be used for graphics (in > well-used formats), large files, etc. > > Website: http://www.ieee-pses.org/ > Instructions: http://www.ieee-pses.org/list.html (including how to > unsubscribe) <http://www.ieee-pses.org/list.html> > List rules: http://www.ieee-pses.org/listrules.html > > For help, send mail to the list administrators: > Scott Douglas <sdoug...@ieee.org> > Mike Cantwell <mcantw...@ieee.org> > > For policy questions, send mail to: > Jim Bacher <j.bac...@ieee.org> > David Heald <dhe...@gmail.com> > - ---------------------------------------------------------------- This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. To post a message to the list, send your e-mail to <emc-p...@ieee.org> All emc-pstc postings are archived and searchable on the web at: http://www.ieee-pses.org/emc-pstc.html Attachments are not permitted but the IEEE PSES Online Communities site at http://product-compliance.oc.ieee.org/ can be used for graphics (in well-used formats), large files, etc. Website: http://www.ieee-pses.org/ Instructions: http://www.ieee-pses.org/list.html (including how to unsubscribe) List rules: http://www.ieee-pses.org/listrules.html For help, send mail to the list administrators: Scott Douglas <sdoug...@ieee.org> Mike Cantwell <mcantw...@ieee.org> For policy questions, send mail to: Jim Bacher: <j.bac...@ieee.org> David Heald: <dhe...@gmail.com>
