Richard,

quoting from one of your earlier mails:

>Thanks to everyone who tryed to help, thanks to everyone behind such a 
>great project.

Dito!
I had a bit more success than you had with the support from this list. I 
had some problems with the Mesa HM2 configuration files that were solved 
thanks to this list.

>I know there is a lot of people with functional machines, nicely done 
>retrofittings, etc... but...
>Was all that applied to the industry, was all that applied to a real 
>productive environment? o was as it seems applied to hobbyst 
>environments where everything can work partially?


My machine is a production machine and it is being used on a daily base.
There are some limitations (like having only 8 palleting positions ;-) ) 
but I learned to live with those. Even commercial production machines 
have limitations.

I have seen more LinuxCNC production machines, like a pipe bending 
machine, and I am now in the process of looking at EMC2 to control a 
plasma pipe cutter (to cut holes and 'V' shaped ends).

 >The support on LinuxCNC is clearly the biggest weakness.
> I bought a card that EMC told me was fully supported and functional, the 
> only reason i did it was because that was awritten in manuals and EMC 
> people told it was supported.
>   

There is no "EMC" to tell you what is fully supported.
Also there is no fully support.

EMC is an open source project kept alive since 2001 (as far as I can 
remember). These guys did a good job of maintaining EMC and supporting 
people that join the mailing lists.
Meanwhile I am becoming part of this community: I located some features 
that were not working correctly (for my situation) and these are now 
fixed, I helped out a few of the beginners with their configurations and 
am helping out a number of local EMC users with their problems.

Telling me that the support is the biggest weakness hurts. There are a 
lot of persons on this list (including me) trying to help out where we 
can. 95% of all the EMC users are happy with their setup, 4% (or more) 
has problems that are fixed thanks to this mailing list and the 
remaining (1% or less) of the users have problems that are not solved 
due to different reasons.

I (we) are sad to read that your problem is not solved and that you are 
an unhappy EMC user.
Please let us stop this endless quarrel about EMC support.

Regards,

    Rob

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