Just FYI, we did land a patch for May's 52.8.0 release which may help with some of the safebrowsing-related slowdowns. Obviously we can't promise that it'll be a silver bullet for all performance issues people are seeing, but hopefully it at least serves as a mitigation for some. If you're interested in trying out a build containing the fix, feel free to reply to me (off list please) and I can send you links.
-Ryan On Tue, Apr 3, 2018 at 3:28 AM, Samuel Ambaye <samuel.amb...@oakfnd.ch> wrote: > We’re also not sure about the root cause of the slowness for FF 52 ESR. We > re-imaged a PC with an older version of our image and then installed FF 52 > ESR but it worked fine. We suspect that there are many factors at play – > windows patches, FF ESR versions, FF deployment and other software > deployment. > > The latest version of RR x64 bit version seems to be working as well as > Chrome. > > > > *From:* Enterprise <enterprise-boun...@mozilla.org> *On Behalf Of *Mark > Mielke > *Sent:* 31 March 2018 20:09 > *To:* Java Sys <firefox....@javasys.net> > *Cc:* enterprise@mozilla.org List <enterprise@mozilla.org> > *Subject:* Re: [Mozilla Enterprise] Stupidly Slow Firefox ESR > > > > I'm encountered slowness with Firefox 52 ESR as well, however, I haven't > been able to identify the cause or even prove it was Firefox 52 ESR (vs > other versions). And since I have also been experiencing it with Firefox 59 > now, I was actually pretty sure it wasn't Firefox 52 ESR (at least in my > case), but something else that has changed... > > > > Recently we set up a new service for an on-premise appliance and added > signed certs to it. In this case, I was getting reproducible hangs every > time I accessed this service in Firefox 59, but never with Chrome. And then > when I tried another system where Firefox 52 ESR was installed, it may been > slow to start, but then worked fine. > > > > I ended up down the rabbit hole that concluded this could be related to > the certificate signing. After removing cert8.db and cert9.db from my > profile, the hang disappeared and was no longer reproducible. > > > > I haven't determined the exact cause of this yet, but I'm wondering if the > OCSP or CA validation URL or other have changed on some certificate > authorities, or if some of the signing certs are now expired and referring > to validation URL that are no longer in service, and the hangs are caused > by Firefox trying to validate the certificates against the old URL which is > no longer responding. By using up-to-date root CA public certificates in > the Firefox profile, it will only check up-to-date CA validation URL, and > it will work properly as expected? > > > > If any of you are still seeing hangs and can reproduce, I suggest you > remove cert8.db and cert9.db from your profile and restart Firefox to allow > them to be re-created. See if you are still seeing hangs after this. > > _______________________________________________ > Enterprise mailing list > Enterprise@mozilla.org > https://mail.mozilla.org/listinfo/enterprise > > To unsubscribe from this list, please visit https://mail.mozilla.org/ > listinfo/enterprise or send an email to enterprise-requ...@mozilla.org > with a subject of "unsubscribe" >
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