On 11/24/02 6:54 PM, "Mickey Stevens" <[EMAIL PROTECTED]> wrote:
> On 11/24/02 6:33 PM, "Diane Ross" <[EMAIL PROTECTED]> wrote: > >> On 11/22/02 5:47 PM, "Tal Pomeroy" <[EMAIL PROTECTED]> wrote: >> >>> hanks for all the help. Mac osx 10.2.2 >>> Entourage X with complete update installed as of last week (11/14) >>> Mac G4 Powerbook 800K, 20 of 60 megs free on harddrive. >>> Have done both basic and advanced rebuilds and the error comes back in a few >>> days. >>> >>> ANY THOUGHTS. I THINK that it is a entourage errar. Some of the icons in >>> the top right ( mail and contacts are greyed out after I get it and I cannot >>> open any mail without the error) I think that different icons are greyed out >>> at different times. >> >> It sounds like database corruption. Did you do the advanced rebuild? %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%5 Done them both anumber of times. I thouht exactly what you did. Is there anywhere tyo learn about databse vcorruption. >> To identify corruption in your user folder try creating a new user in the >> System Preferences. Log out/in to the new user. Launch Entourage and see if >> the error occurs there. WILL TRY THE NEXT TIME THAT IT HAPPENS %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%5 >> >> To identify corruption in your Entourage database, Switch Identities under >> Entourage in the menu bar. Create a new identity to test. > > It sounds like Tal has already done both rebuilds if you look above. Tal > may need to create a new identity and see if that helps. You can archive > mail folders by dragging them to the desktop (be warned: you need to drag > subfolders separately!). Save contacts by using File -> Export Contacts. WHERE DID YOU YEARN THIS? > > Now, create a new identity in Entourage under File -> Switch Identity. Drag > your mail folders in and import your contacts through File -> Import / > "Import Information from a text file" / "Import contacts from a tab- or > comma- delimited text file". Now, set up your accounts in Tools -> Accounts > (you can always switch identities and go back to the old one to check them). > > See if this helps. If so, you can keep using Entourage in the new identity. > If you feel the need to export other data to the new identity, consider > using Paul Berkowitz's "Export-Import Entourage" script package ($20), > available from AppleScript Central: > http://www.applescriptcentral.com/ -- Tal Pomeroy, M.D. [EMAIL PROTECTED] www.pigheaven.com Cancer Prevention and Treatment Center of the Central Coast 3035 Main St. , Soquel, Ca 95073 831-462-8750 -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
