On 1/23/03 1:51 AM, "Dennis T Cheung" <[EMAIL PROTECTED]> wrote:
> Could you provide a step by step list of actions to take that would cause
> this problem to appear?
> 
> Like:
> 
> 1. Launch Entourage
> 2. Click here
> 3. click there
> 4. etc etc etc
> 
> Thanks.

Dennis:

As I've mentioned a few times in the past few months, it's not 100%
consistent. For me, it happens most frequently when I click on a Custom Mail
View, but it sometimes also happens when I click on a folder. (And every
once in a long while it doesn't happen at all -- but that's rare.)

What happens is:

1) Click on a Custom View or Folder.

2) Briefly see the contents of the Custom View or Folder (about a second).

3) Watch helplessly as the focus shifts back to top-level "On My Computer"
(main window shows list of folders/Views)  ;)


Generally, immediately clicking on the same Custom View or Folder again
causes it to stay selected. However, after the next mail check the problem
returns. (In other words, it doesn't only happen the first time I click on a
Custom View or Folder and then "fix" itself until I quit EvX.)

I never have the Preview Pane open, but other people have reported that it
also happens with the Preview Pane showing.

Rebuilding the database and/or throwing away preferences doesn't fix the
problem.

The end result is fairly frustrating, as it usually takes two clicks on a
Custom View or Folder, a couple seconds apart, before I can actually view
that View or Folder.

I've now counted five people on the list who have reported the problem:
Myself
Laurie Duncan
Jason Buscema
Rick Johnson
Michael Collins

(and possibly Eric Hildum, when Eric responded to the list I wasn't sure if
he was describing exactly the same issue)


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