There are no precise steps, because it doesn't happen every time. Just an
hour ago I went from reading mail in my inbox preview pane, to one of my
custom views. Instead of the custom view, I got "My Computer" view.

30 minutes later I did the exact same thing. And the custom view appeared as
it should instead of exhibiting the bug.

And later today I will go from one folder to another, and it will happen
again. And five minutes later I will go to another folder, and it won't
happen.

The only thing I can reproduce without fail is the lack of being to
reproduce it every single time :)

Laurie

On 1/23/03 5:21 PM, [EMAIL PROTECTED] added a note to the human symphony
when this was said:

> I'm hoping that if enough people post their precise repro steps, a clearer
> pattern will emerge. I can never get this problem to repro... That's
> puzzling.
> 
> 
> On 1/23/03 11:45 AM, "Dan Frakes" <[EMAIL PROTECTED]> wrote:
> 
>> On 1/23/03 1:51 AM, "Dennis T Cheung" <[EMAIL PROTECTED]> wrote:
>>> Could you provide a step by step list of actions to take that would cause
>>> this problem to appear?
>>> 
>>> Like:
>>> 
>>> 1. Launch Entourage
>>> 2. Click here
>>> 3. click there
>>> 4. etc etc etc
>>> 
>>> Thanks.
>> 
>> Dennis:
>> 
>> As I've mentioned a few times in the past few months, it's not 100%
>> consistent. For me, it happens most frequently when I click on a Custom Mail
>> View, but it sometimes also happens when I click on a folder. (And every
>> once in a long while it doesn't happen at all -- but that's rare.)
>> 
>> What happens is:
>> 
>> 1) Click on a Custom View or Folder.
>> 
>> 2) Briefly see the contents of the Custom View or Folder (about a second).
>> 
>> 3) Watch helplessly as the focus shifts back to top-level "On My Computer"
>> (main window shows list of folders/Views)  ;)
>> 
>> 
>> Generally, immediately clicking on the same Custom View or Folder again
>> causes it to stay selected. However, after the next mail check the problem
>> returns. (In other words, it doesn't only happen the first time I click on a
>> Custom View or Folder and then "fix" itself until I quit EvX.)
>> 
>> I never have the Preview Pane open, but other people have reported that it
>> also happens with the Preview Pane showing.
>> 
>> Rebuilding the database and/or throwing away preferences doesn't fix the
>> problem.
>> 
>> The end result is fairly frustrating, as it usually takes two clicks on a
>> Custom View or Folder, a couple seconds apart, before I can actually view
>> that View or Folder.
>> 
>> I've now counted five people on the list who have reported the problem:
>> Myself
>> Laurie Duncan
>> Jason Buscema
>> Rick Johnson
>> Michael Collins
>> 
>> (and possibly Eric Hildum, when Eric responded to the list I wasn't sure if
>> he was describing exactly the same issue)
>> 


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