On 1/26/04 9:16 PM, "Jim Warthman" <[EMAIL PROTECTED]> wrote:
> Diane, > >> Before you do all this, try creating a new User in System Preferences. >> Log out/in to the new use and launch Entourage. Does it launch. >> If yes, this indicates problems in your User folder. > > Excellent idea - thank you! I tried it, and Entourage ran just fine for the > new user. > > Okay, so what are the possible problems with the User folder? The Database is > an obvious > candidate, and I can restore a fresh copy from backup. Database would be the first thing to check. Switch Identities and create a new test identity. Does it work? If yes, then it's your database. If no, then it's most likely a corrupt preference. > > I already did a normal (?) rebuild - maybe I should do the other kind of > rebuild? The advanced rebuild is often necessary for solving some problems. > > Remember, Entourage had been downloading messages from my POP mail boxes when > it > crashed. I'd like to at least get to those messages, otherwise they're gone > forever. The messages should still be on the server. > > Anything else I should check or replace in the User folder to further narrow > the > possibilities? You could try moving out the preferences related to Entourage. ~/Library/Preferences/com.microsoft.Entourage.plist ~/Library/Preferences/Microsoft/Entourage Preferences -- Diane Ross Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
