On 5/13/04 6:53 AM, "Bill White" <[EMAIL PROTECTED]> wrote:
> Peter: >> Make sure all the directories under "Microsoft User Data" say rwxrwxrwx and >> chmod 777 if necessary > > I tried this and all the permissions were changed to rwxrwxrwx. But still > the error persists. > > Barry: >> What you are seeing is consistent with a corrupt database (or maybe even a >> database permissions problem) > > I made a new account in OS X and dragged a copy of my Main Identity folder > into that account's Documents folder. Then I launched Entourage without > getting the permission error. > > So the permissions are set the same (obviously) for both users, but > Entourage launches fine for one and not the other. Curious. > > Two questions: > > 1. Given the fact that a new account doesn't show the same error, should I > still consider the database may be corrupt? > > 2. If it is corrupt, what is my best course of action? There are a couple of possibilities here. 1) Although the database is identical, the new identity in new user will have started out with a brand new set of preferences in its own ~/Library/Preferences/ folder. So if it's actually a prefs file that's corrupt or has improper permissions, that's been fixed in the new identity. And it would indicate that the database is not corrupt. 2) It's possible that the original database is occupying space on your hard drive which contains bad blocks. Or perhaps is just badly fragmented (unusual in OS X, but possible), The process of copying the database finds new contiguous space on the disk, and you'd have no problem in the new identity. As a check, you could duplicate the original identity folder, RENAME the copy so it's not called "Main Identity" or whatever the original is called, and leave it in the same Office 2004 Identities folder as the original - in your own OS X user folder. Open Entourage, go to Entourage/Switch Identities, and switch to this identity. Now this identity will use some of the same preferences files (although there must be new modifications to these files) as your original. So if you still have a problem, that's where it is - in ~/Library/Preferences/. If the database was the problem, it should be fixed here for the same reason as 2) above. In that case, you could go on using _this_ new identity as your permanent one (and name it back to whatever you want), and in due course delete the old one. In any case, you could do a Rebuild of the database you intend to continue with - hold down Option key when launching Entourage - to be sure. And if you do have bad blocks on your disk, you'll run into trouble again. So you should definitely use Disk Warrior to build a new disk directory. Maybe TechTool Pro too to check for disk damage. > > Thanks to everyone again! > > Bill -- Paul Berkowitz MVP Entourage Entourage FAQ Page: <http://www.entourage.mvps.org/toc.html> AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/> PLEASE always state which version of Entourage you are using - **2004**, X or 2001. It's often impossible to answer your questions otherwise. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
