On 5/28/04 9:34 AM, "Carlington Spence" <[EMAIL PROTECTED]> wrote:
> Paul I have an issue where a customer remove there Identity from > Entourage X. > And when they launch Entourage it asked the customer for a Product Key. > Do you know why that happens? Nope. (By any chance do they have the Student and Teacher Edition? I just wonder if maybe it expects different users to use a different product key.) I think there's an invisible file in the Office subfolder that contains PK info, but nothing in the Identity folder does. It's probably a fail-safe when there is no Identity folder whatsoever - Entourage must think you're installing for the first time and asks for the Product Key. How about if they just put the Identity folder back? Won't it just launch then? > > The reason why I am asking you this in a reply is because my questions > are not being sent out at all. Not being sent "out" by whom? Your ISP? The list mail server? -- Paul Berkowitz MVP Entourage Entourage FAQ Page: <http://www.entourage.mvps.org/toc.html> AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/> PLEASE always state which version of Entourage you are using - **2004**, X or 2001. It's often impossible to answer your questions otherwise. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
