On 5/28/04 1:22 PM, "David Cortright" <[EMAIL PROTECTED]> wrote:

>> There needs to be something.
> 
> Cmd-Shift-left arrow, then delete.

That's an awkward kludge of a work around, but it's better than nothing, I
suppose. It would be nice, at the least, if the Word command to delete the
previous word didn't just whisk your message into the ether but asked first
(it may, but I don't remember ever being asked, and I just tried it, and
wasn't asked). Since they are both Office programs, it is not unreasonable
for users to expect the programs to have similar command key sets.

> 
>> It's a major, major usability problem.
> 
> That's quite an outrageous overstatement.

The first time I encountered this stupid key-command sequence, it deleted,
without asking, a very, very long and important email message I had
basically just finished and was about to send. It was a very personal
message that I didn't have the emotional energy to go through writing again,
and BOOM, Entourage destroyed it. I stopped using the program after that,
and only came back because of Mail's sheer inadequacy. I'm glad I did,
because Entourage is a great (if limited in some very annoying ways)
program. 

Kirk


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