Hi Eva

Thanks, I didn’t consider extending the shelf pick up time.  I think the staff 
were really interested in moving the item along to the next person but keeping 
the current patron in the same spot in the queue.

[cid:image004.png@01D9DA63.ECC15150]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://support.sparkpa.org/> | 
supp...@sparkpa.org<mailto:supp...@sparkpa.org>

From: Evergreen-general <evergreen-general-boun...@list.evergreen-ils.org> On 
Behalf Of Cerninakova Eva via Evergreen-general
Sent: Tuesday, August 29, 2023 10:26 AM
To: Evergreen Discussion Group <evergreen-general@list.evergreen-ils.org>
Cc: Cerninakova Eva <cer...@jabok.cz>
Subject: Re: [Evergreen-general] Pick Up Later

Hi Elizabeth,

If I understand your question correctly, you are asking how to extend the date 
by which the item on the hold shelf is to be picked up?

If so, then

  *   go to Hold Shelf under the Circulation menu,
  *   in the Actions for selected items, choose Edit Hold Dates,
  *   and edit the Shelf Expire Date.
I am not sure whether there might be a library setting preventing changes to 
shelf expiration dates if the item is in the status Ready for Pickup; however, 
I am not aware of such a setting.

Hope this helps

Eva

út 29. 8. 2023 v 15:39 odesílatel Elizabeth Davis via Evergreen-general 
<evergreen-general@list.evergreen-ils.org<mailto:evergreen-general@list.evergreen-ils.org>>
 napsal:
Hi

Similar to the “Deliver Later” in Overdrive’s Libby, staff were wondering how 
they can easily suspend a hold when it’s in the ready for pick up status.  They 
had a few patrons over the summer who were unable to pick up items like museum 
passes because they were leaving for vacation in the next day or two.

My two suggestions were either use find another target and then suspend it via 
edit hold dates or the more complicated cancel the hold, replace it, send the 
patron to the top of queue and suspend it.  Does anyone else have a different 
workflow?   Is there any interest in a wishlist bug for a pickup later option?

Thanks,

[cid:image003.png@01D9DA63.ECBDF5F0]Elizabeth Davis (she/her), Support & 
Project Management Specialist
Pennsylvania Integrated Library System (PaILS) | SPARK
(717) 256-1627 | 
elizabeth.da...@sparkpa.org<mailto:katherine.dann...@sparkpa.org>
support.sparkpa.org<https://support.sparkpa.org/> | 
supp...@sparkpa.org<mailto:supp...@sparkpa.org>

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