Oh, gotcha! I wasn't thinking about it changing into a normal text message. That makes sense.
On Thu, Jan 15, 2026 at 4:25 PM Rogan Hamby <[email protected]> wrote: > I'm not familiar with that particular service but I suspect they aren't > relying on SMS gateways but rather turning into direct SMS messages, > similar to how MessageBee and other services do. For one offs that's > probably fine but for any significant volume you would probably want to set > up a campaign and get it approved so they aren't considered spam. > > On Thu, Jan 15, 2026 at 4:16 PM Terran McCanna via Evergreen-general < > [email protected]> wrote: > >> I don't understand - ClickSend.com is still creating SMS/MMS messages, >> right? So if a patron's phone provider is no longer using an SMS gateway, >> they still wouldn't be able to receive those messages...? >> >> On Thu, Jan 15, 2026 at 3:57 PM Josh Stompro via Evergreen-general < >> [email protected]> wrote: >> >>> Hello, I was just trying out ClickSend.com because they have a paid >>> option for email to sms gateway for sending to any carrier, and it kind of >>> looks like that might be a drop in replacement for the current evergreen >>> email to sms gateways. >>> >>> Setup an account and pay for a number and message credits. And then in >>> evergreen either add an sms provider entry that uses their gateway, or >>> update all the non working providers if you know which ones they are, to >>> use @sms.clicksend.com instead of the current gateway. And it should >>> just work as a drop in replacement unless I'm missing something. Has >>> anyone tried this out? >>> >>> It looks like textmagic.com also has this feature, but costs more. >>> >>> We recently had a staff member ask how they could text a customer >>> without having to use their personal phone, so I was just looking for an >>> easy way to set that up for one off messages. I'm picturing updating the >>> patron information screens to provide a mailto link to the sms >>> number+gateway that staff can just click on, and then use their email >>> client to send the messages. >>> >>> It would really be great if there was just a messenger built into the >>> patron account interface that could just keep the conversation there like >>> some customer relationship management systems provide now. I love how my >>> mechanic can send me questions via text right from their CRM system. But >>> that will take more work. >>> >>> Josh >>> >>> >>> [image: Company logo] >>> *Josh Stompro* >>> *IT Director * >>> [email protected] | 218-233-3757 ext. 139 >>> *Lake Agassiz Regional Library* >>> 118 5th ST S >>> Moorhead MN 56560 >>> www.larl.org >>> *Our mission is to enrich lives and strengthen communities.* >>> _______________________________________________ >>> Evergreen-general mailing list -- >>> [email protected] >>> To unsubscribe send an email to >>> [email protected] >>> >> _______________________________________________ >> Evergreen-general mailing list -- >> [email protected] >> To unsubscribe send an email to >> [email protected] >> >
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