Just in case nothing works, or as a stopgap, there's this wonderful free utility KnockOut, that will cleanly shut down Outlook and or Word: http://sunflowerhead.com/software/knockout/
----- Original Message ----- From: "Alborzfard, Alex" <[EMAIL PROTECTED]> To: "Exchange Discussions" <[email protected]> Sent: Monday, February 13, 2006 10:22 AM Subject: RE: OUTLOOK process Does the user have XP SP2 on her PC by any chance? If so, is the firewall turned on? If so, try adding an exception for Outlook.exe file. Alex Alborzfard -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jean-Paul Natola Sent: Monday, February 13, 2006 11:17 AM To: Exchange Discussions Subject: RE: OUTLOOK process OUTLOOK 2003 here and at the office, And both use Symantec corp ed I will try uninstalling the AV entirely and see if that helps -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Duro, Albert Sent: Monday, February 13, 2006 11:41 AM To: Exchange Discussions Subject: Re: OUTLOOK process Does the user by any chance use Outlook 2002 or earlier at the office? This problem is known to happen when OL2K2 and pre-2K3 are connected to the same mailbox. If upgrade is not an option, there are some workarounds available. Another possible cause of this could be Symantec antivirus, particularly the consumer versions. I've found that eradicating Symantec-consumer and replacing it with the Corporate edition can cure it. ----- Original Message ----- From: "Jean-Paul Natola" <[EMAIL PROTECTED]> To: "Exchange Discussions" <[email protected]> Sent: Monday, February 13, 2006 7:20 AM Subject: OUTLOOK process Hi all I spent all weekend trying to fix this issue and I'm stumped, USER has XP home OUTLOOOK 2003 (rpc over http) Ost slightly over a gig, Whe she closes outlook it will not end the process , keeps running till you task mgr it. Here's what I tried Deleted profile -no avail Deleted OST -no avail Deleted uninstalled out look, reinstalled - no avail Detect and repair , no-avail Scanpst no -avail Cahed mode -no avail Non-cached mode - still no luck When I create a pop accounts it works fine, NOTE* here at the office she has no issues at all opening & closing otulook Jean-Paul Natola Network Administrator Information Technology Family Care International 588 Broadway Suite 503 New York, NY 10012 Phone:212-941-5300 xt 36 Fax: 212-941-5563 Mailto: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/read/?forum=exchange To subscribe: http://e-newsletters.internet.com/discussionlists.html/ To unsubscribe send a blank email to [EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. 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