Cached mode has the attachments locally, so I don't believe the problem is what 
they think it is. Either they aren't actually in cached mode or perhaps 
something else is impacting performance.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Larry Wahlers
Posted At: Thursday, January 24, 2008 12:57 PM
Posted To: swynk
Conversation: Attachment downloads in Exchange/Outlook
Subject: Attachment downloads in Exchange/Outlook

Colleagues,

We have a client connected to us via a single T1. They are complaining
that they don't get attachments to an email message downloaded locally
until they actually click on the attachment. They would prefer that as
soon as the message appears, or as soon as they open Outlook, all email
messages and all attachments in their Inboxes download locally so they
open immediately when they click on them.

This is problematic, because this is a radio station, and announcers
often will double-click compressed audio file attachments to email
messages to play them over the air, and performance is poor if the
attachment isn't local.

They're all using Outlook 2003 in cached mode against our Exchange 2003
SP2 machine.

Does anybody have any suggestions?

Thanks, folks.

--
Larry Wahlers
Concordia Technologies
The Lutheran Church - Missouri Synod
MailTo:[EMAIL PROTECTED]
Business Phone: (314) 996-1876


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