If you can open it up yourself, I'd do that, export it all to PST, blow the mailbox away, recreate and put the info back into the new mailbox. You should be able to do that without too much problems for her -- other than being without her mailbox for a while.
Drew ******************************** If we have no peace, it is because we have forgotten that we belong to each other. (Mother Theresa) ******************************** KWAR2001 website: www.schoolofdefence.org/kwar.html Pics of Max are BACK! http://www.drewncapris.net ******************************** "We must not confuse dissent with disloyalty" - Edward R. Murrow -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of [EMAIL PROTECTED] Sent: Friday, October 05, 2001 10:31 AM To: Exchange Discussions Subject: RE: mailbox causes Outlook to freeze Guess I should clarify a bit. This problem is happening on different machines, so it has nothing to do with her profile or with a PST. I can create a new profile on a computer that she has never used, setting it up for her mailbox. Then, when I open Outlook as her, glack! -Kirsten -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Thursday, October 04, 2001 5:19 PM To: Exchange Discussions Subject: mailbox causes Outlook to freeze Can anyone think of a reason that a mailbox could cause Outlook to freeze up? We're using Exchange 5.5 SP4, and the client is Outlook 2000. If I add the user's mailbox to my profile, I can open it up fine. When I create a new profile with the user's mailbox as the primary, and then open Outlook, Outlook freezes up. It opens the mailbox and I can see the mail, but Outlook no longer responds. This was reported to me by the user's support folks, and they tried it on two different machines. I tried it on my workstation as well with the same results. Nothing about the mailbox looks strange. It only has about 11 Megs of data. Permissions settings look correct. I would just say "let's try recreating the mailbox" but the user is at a remote location, so that might be difficult to arrange with her. If anyone has any insights, I would love to hear them. This is about the sixty-thousandth wierd problem I have had today and my brain has turned to jelly. Thanks, -Kirsten ___ Attend OSU Internet2 Day! http://www.net.orst.edu/I2 Kirsten Petersen Network Engineering Oregon State University 541-737-9187 _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]