Ensure the client is off line. Then use ExAdmin to move the mailbox to
another server in the site. Have the user start Outlook. It will find the
new home server automagically. I have seen moving a mailbox clean up
otherwise unsolveable weirdness.

Michael Herrick
Groton CIT Messaging Services
[EMAIL PROTECTED]


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Friday, October 05, 2001 11:31 AM
To: Exchange Discussions
Subject: RE: mailbox causes Outlook to freeze


Guess I should clarify a bit.  This problem is happening on different
machines, so it has nothing to do with her profile or with a PST.  I can
create a new profile on a computer that she has never used, setting it up
for her mailbox.  Then, when I open Outlook as her, glack! 

-Kirsten

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Thursday, October 04, 2001 5:19 PM
To: Exchange Discussions
Subject: mailbox causes Outlook to freeze


Can anyone think of a reason that a mailbox could cause Outlook to freeze
up?  We're using Exchange 5.5 SP4, and the client is Outlook 2000.  If I add
the user's mailbox to my profile, I can open it up fine.  When I create a
new profile with the user's mailbox as the primary, and then open Outlook,
Outlook freezes up.  It opens the mailbox and I can see the mail, but
Outlook no longer responds.

This was reported to me by the user's support folks, and they tried it on
two different machines.  I tried it on my workstation as well with the same
results.  Nothing about the mailbox looks strange.  It only has about 11
Megs of data.  Permissions settings look correct.  I would just say "let's
try recreating the mailbox" but the user is at a remote location, so that
might be difficult to arrange with her.  

If anyone has any insights, I would love to hear them.  This is about the
sixty-thousandth wierd problem I have had today and my brain has turned to
jelly. 

Thanks,
-Kirsten

___
Attend OSU Internet2 Day!  http://www.net.orst.edu/I2 
Kirsten Petersen
Network Engineering
Oregon State University
541-737-9187


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