What do the Palm people say? ;) Do the Palm sych logs show anything of interest? Are you sure they aren't just screwing it up and blaming the Palm?
How about this: Set the synchronization dialog to prompt that user for each conflict in the calendar (and then manually choose to sync) rather than letting it do it automatically for awhile and see what happens (User may not like this option!) If you are really gutzzy, make sure you have got good data in Outlook, clear the Palm's data and do a complete re-sync... Also, Make sure you have the latest version of the sync software! (very important with Outlook 2000) -----Original Message----- From: Warren Cundy [mailto:[EMAIL PROTECTED]] Sent: Friday, October 26, 2001 5:15 PM To: Exchange Discussions Subject: Palm/Offline/Exchange Synchronization Problem Hi All, I have a user with a strange problem that must be some how related to the chain of offline synchs, and I'm hoping somebody can help. We have a user that makes liberal use of Exchange/Outlook offline synchronization, and he also uses a Palm V. He has an assistant that occassionally books appointments in his calendar... this is where the problem occurs. Sometimes the appointments she books disappear (are somehow over-written). He synchs his Palm to his Outlook client both offline and when it is connected to the Exchange server... his synch settings appear ok (everything set to "synch" no over-writes).. but I can not replicate the problem. Software versions as follows: Exchange 5.5, Sp4 on NT4 Sp6a Client is Outlook 2000 on Windows ME. Any help would be appreciated. Thanks -Warren _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]