You punched a peeve. After supporting over 100 Windows home users a weekend for the last eight months, I can tell you, they updated from windows update or the 'update alert' and kept up with the updates until the computer started giving Exception OE's out the wazoo.
So then they 'rebooted' (user-speak for "used the rescue cd") to get their machine to start working again and now refuse to do any updates because they discovered what they think are more problems with Microsofts patches than with getting infected with a virus. When pressed on the issue (I'm a security freak) they all comment that "they never keep anything important documents on the computer anymore" because the keep having to 'reboot' it. I mention to them that they should be concerned about the rest of the internet because their DSL connections are flooding other users. They couldn't care less, "not my problem". "So what if I have to rebuild it every 90 days, sure beats crashing every single day because of some 'update'." This isn't just a few users. Nathan Black p.s. I do part time Internet consulting with a U.S. ISP with over 130,000 users, on average I speak to 100 users a weekend with about 80% expressing the above attitude. 95% of WinME users express their frustration. And try explaining why Windows XP that they just bought needs 'security updates' (besides the fact that the Connexant modem that came with the system, will only keep them connected for less than 10 minutes.... sheesh > -----Original Message----- > From: John Matteson [mailto:[EMAIL PROTECTED]] > Sent: Monday, December 03, 2001 9:19 AM > To: Exchange Discussions > Subject: RE: Badtrans and SirCam > > > I wasn't talking about CORPORATE users. I was talking about > HOME users. A > lot of the sircam/badtrans.B hits are coming from Mindspring.com; > bellsouth.net; Earthlink.com; and other home user ISP > domains. If you read > my original post, you would have seen that I was talking only > about HOME > users. > > In a corporate environment, it's the responsibility of the IT > department > (Help desk, workstation/server services, whoever) to make sure that > processes/procedures are in place to keep workstations up to > date, not the > workers. > > John Matteson; Exchange Manager > Geac Corporate Infrastructure Systems and Standards > (404) 239 - 2981 > Believe nothing because it is written in books. Believe > nothing because wise > men say it is so. Believe nothing because it is religious > doctrine. Believe > it only because you yourself know it to be true. -- Buddha > > > -----Original Message----- > From: Randal, Phil [mailto:[EMAIL PROTECTED]] > Sent: Monday, December 03, 2001 10:04 AM > To: Exchange Discussions > Subject: RE: Badtrans and SirCam > > > Corporate policies may or may not allow all users to > access WindowsUpdate, or if they are using WinNT / 2000 / XP > they might not have local admin rights. > > Not quite as simple as your glib assertion would have it. > > Phil > > --------------------------------------------- > Phil Randal > Network Engineer > Herefordshire Council > Hereford, UK > > > -----Original Message----- > > From: John Matteson [mailto:[EMAIL PROTECTED]] > > Sent: 03 December 2001 14:37 > > To: Exchange Discussions > > Subject: RE: Badtrans and SirCam > > > > > > Why should I blame the AV product. > > > > Both problems could have been fixed by the users going to the > > WINDOWSUPDATE > > site and pulling down the critical updates. That's not too > > hard is it? The > > users just have to open IE, click on Tools -> Windows Update, > > then when the > > site pops up, down load the critical updates. They don't even > > have to check > > the box, just hit the big blue arrow that says DOWNLOAD, then > > reboot at the > > end. > > > > For all the griping people do at/about Microsoft, they > > couldn't have made it > > any easier to keep a workstation up to date on basic security fixes. > > > > John Matteson; Exchange Manager > > Geac Corporate Infrastructure Systems and Standards > > (404) 239 - 2981 > > > > Believe nothing because it is written in books. Believe > > nothing because wise > > men say it is so. Believe nothing because it is religious > > doctrine. Believe > > it only because you yourself know it to be true. -- Buddha > > > > > > -----Original Message----- > > From: Dean Cunningham [mailto:[EMAIL PROTECTED]] > > Sent: Saturday, December 01, 2001 8:50 PM > > To: '[EMAIL PROTECTED]'; Exchange Discussions (E-mail) > > Subject: RE: Badtrans and SirCam > > > > > > Yeah, well Mcafee 4.5.1 (NO SP) would not detect badtrans > > with compressed > > files set and scan default files (even tho PIF and SCR in the > > default file > > scan) the 4176/4.1.60 combination fixes that. So don't quite > > blame the user > > :-) > > > > -----Original Message----- > > From: John Matteson [mailto:[EMAIL PROTECTED]] > > Sent: Saturday, 1 December 2001 2:46 a.m. > > To: Exchange Discussions (E-mail); Advanced Mail Admins (E-mail) > > Subject: Badtrans and SirCam > > > > > > 399 hits in two days. Most are BadTrans or SirCam. > > > > One would think that these home users would have received a > > clue or two from > > all the news coverage of each outbreak. > > > > Ack... It disgusts me. > > > > John Matteson; Exchange Manager > > Geac Corporate Infrastructure Systems and Standards > > (404) 239 - 2981 > > Believe nothing because it is written in books. Believe > > nothing because wise > > men say it is so. Believe nothing because it is religious > > doctrine. Believe > > it only because you yourself know it to be true. -- Buddha > > > > > > > > > > > > Your use of Yahoo! Groups is subject to > > http://docs.yahoo.com/info/terms/ > > > > *************************************************** > > This e-mail is not an official statement of the > > Waikato Regional Council unless otherwise stated. > > Visit our website http://www.ew.govt.nz > > *************************************************** > > > > ------------------------ Yahoo! Groups Sponsor > > ---------------------~--> > > See What You've Been Missing! > > Amazing Wireless Video Camera. > > Click here > > http://us.click.yahoo.com/75YKVC/7.PDAA/ySSFAA/dpFolB/TM > > -------------------------------------------------------------- > > -------~-> > > > > > > > > Your use of Yahoo! Groups is subject to > > http://docs.yahoo.com/info/terms/ > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:[EMAIL PROTECTED] > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
