Long shot here, but have you checked the location and accessibility of the
address lists that the client uses for 'auto' name resolution?

Nick

-----Original Message-----
From: Roger Mackenzie [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 17, 2002 10:32 AM
To: Exchange Discussions
Subject: Outlook address resolution SO SLOW

Folks,

        Does anyone recognise this bizarre situation.

        Outlook 98 on a NT4 Terminal Server (hosting a witches brew of other
applications to do with telephone logging). MAPI profile connecting an
Exchange 5.5 SP3 + store fix. Console auto logs in to run telephone
statistics collection and uses Outlook 98 for the purposes of e-mailing
reports. If you manually send mail to GAL entries, no problem. If you
manually send mail to an SMTP address ([EMAIL PROTECTED]) the Outlook process
freezes as you type the '@' (this is not displayed) and task manager shows
it burning lots of cpu. It eventually returns control. The automated report
mailing process by necessity uses SMTP addresses and times out the
application. Bizarrely if you check the properties of any of the standard
folders they do not display permissions tabs, synchronisation tab etc as if
the folders were based on a PST.

        BUT if you login to the same user via the TS client service, Outlook
98, using the same mail profile behaves completely normally!

        As this is a live logging service with bundles of bespoke
applications I'm completely stuffed when it comes to experimenting with the
service.

        Any thoughts?

Regards, Roger Mackenzie (Glasgow University)

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