And teach him how to use Offline Folders instead of POPping his mail
into a PST.  Explain to him that his mailbox will be backed up if he
does it that way.

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
Compaq Computer Corporation
Protecting the world from PSTs and Bricked Backups!


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Joyce, Louis
Sent: Friday, February 15, 2002 9:07 AM
To: Exchange Discussions
Subject: RE: Recover Deleted Items


As others are saying. Search technet for 'dumpsteralwayson'. Apply the
registry change and search for them then. He may of hard deleted them
from another folder. In which case they wouldn't show up in the deleted
items folder once 'recover' had been selected.

Regards

Mr Louis Joyce
Network Support Analyst
Exchange Administrator
BT Ignite eSolutions




-----Original Message-----
From: Callan, Chris [mailto:[EMAIL PROTECTED]] 
Sent: 15 February 2002 17:03
To: Exchange Discussions
Subject: RE: Recover Deleted Items


The way we have this setup we have a phone number for our outside users
to dial.  They dial this number and they also have a host file on their
machine.  They then double click on Outlook, and they get prompted for
their username and password.

-----Original Message-----
From: Joyce, Louis [mailto:[EMAIL PROTECTED]]
Sent: Friday, February 15, 2002 11:50 AM
To: Exchange Discussions
Subject: RE: Recover Deleted Items


So he has an OST and he was on the road. Did he delete his emails when
he was connected in someway or when he was working offline?

Regards

Mr Louis Joyce
Network Support Analyst
Exchange Administrator
BT Ignite eSolutions




-----Original Message-----
From: Callan, Chris [mailto:[EMAIL PROTECTED]] 
Sent: 15 February 2002 16:51
To: Exchange Discussions
Subject: RE: Recover Deleted Items


Client is 2000.  Server is Exchange 5.5

-----Original Message-----
From: Joyce, Louis [mailto:[EMAIL PROTECTED]]
Sent: Friday, February 15, 2002 11:46 AM
To: Exchange Discussions
Subject: RE: Recover Deleted Items


What versions of server and client are involved?

Regards

Mr Louis Joyce
Network Support Analyst
Exchange Administrator
BT Ignite eSolutions




-----Original Message-----
From: Callan, Chris [mailto:[EMAIL PROTECTED]] 
Sent: 15 February 2002 16:47
To: Exchange Discussions
Subject: Recover Deleted Items


I need some help with a certain situation.  When the COO of my company
receives mail to his corporate account after he reads the mail he
deletes it, and then at the end of the day he empties his deleted items
folder.  He was on the road from 2/9/02 thru 2/13/02.  He needed to
recover a file from the Deleted Items Recovery, and was exploring.  He
was scrolling down, when he noticed something.  After the last e-mail he
received on 2/8/02 instead of it going to 2/9/02 it went to 2/14/02.
What happened to the messages that he deleted when he was away.  I need
to find an answer for this.  Any help would be greatly appreciated.

Chris

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