And teach him how to use Offline Folders instead of POPping his mail into a PST. Explain to him that his mailbox will be backed up if he does it that way.
Ed Crowley MCSE+Internet MVP kcCC+I Tech Consultant Compaq Computer Corporation Protecting the world from PSTs and Bricked Backups! -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Joyce, Louis Sent: Friday, February 15, 2002 9:07 AM To: Exchange Discussions Subject: RE: Recover Deleted Items As others are saying. Search technet for 'dumpsteralwayson'. Apply the registry change and search for them then. He may of hard deleted them from another folder. In which case they wouldn't show up in the deleted items folder once 'recover' had been selected. Regards Mr Louis Joyce Network Support Analyst Exchange Administrator BT Ignite eSolutions -----Original Message----- From: Callan, Chris [mailto:[EMAIL PROTECTED]] Sent: 15 February 2002 17:03 To: Exchange Discussions Subject: RE: Recover Deleted Items The way we have this setup we have a phone number for our outside users to dial. They dial this number and they also have a host file on their machine. They then double click on Outlook, and they get prompted for their username and password. -----Original Message----- From: Joyce, Louis [mailto:[EMAIL PROTECTED]] Sent: Friday, February 15, 2002 11:50 AM To: Exchange Discussions Subject: RE: Recover Deleted Items So he has an OST and he was on the road. Did he delete his emails when he was connected in someway or when he was working offline? Regards Mr Louis Joyce Network Support Analyst Exchange Administrator BT Ignite eSolutions -----Original Message----- From: Callan, Chris [mailto:[EMAIL PROTECTED]] Sent: 15 February 2002 16:51 To: Exchange Discussions Subject: RE: Recover Deleted Items Client is 2000. Server is Exchange 5.5 -----Original Message----- From: Joyce, Louis [mailto:[EMAIL PROTECTED]] Sent: Friday, February 15, 2002 11:46 AM To: Exchange Discussions Subject: RE: Recover Deleted Items What versions of server and client are involved? Regards Mr Louis Joyce Network Support Analyst Exchange Administrator BT Ignite eSolutions -----Original Message----- From: Callan, Chris [mailto:[EMAIL PROTECTED]] Sent: 15 February 2002 16:47 To: Exchange Discussions Subject: Recover Deleted Items I need some help with a certain situation. When the COO of my company receives mail to his corporate account after he reads the mail he deletes it, and then at the end of the day he empties his deleted items folder. He was on the road from 2/9/02 thru 2/13/02. He needed to recover a file from the Deleted Items Recovery, and was exploring. He was scrolling down, when he noticed something. After the last e-mail he received on 2/8/02 instead of it going to 2/9/02 it went to 2/14/02. What happened to the messages that he deleted when he was away. I need to find an answer for this. Any help would be greatly appreciated. Chris _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]