I lost some "restored" Items one time and basically I was screwed unless I
went to Tape






Joshua Morgan
AIMCO
W. 864 239-1015


-----Original Message-----
From: William E. Grever [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, September 02, 2003 1:10 PM
To: Exchange Discussions
Subject: RE: Recover Deleted Items


The views are standard defaults.  Even when changing views I can not see the
supposedly restored items.

-----Original Message-----
From: Ed Crowley [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, September 02, 2003 12:57 PM
To: Exchange Discussions
Subject: RE: Recover Deleted Items

Have you verified that there isn't some sort of view or filter blocking your
seeing them?

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of William E. Grever
Sent: Tuesday, September 02, 2003 9:55 AM
To: Exchange Discussions
Subject: RE: Recover Deleted Items

No.  I have never used it on this sever.

Will

-----Original Message-----
From: Ed Crowley [mailto:[EMAIL PROTECTED]
Sent: Tuesday, September 02, 2003 12:48 PM
To: Exchange Discussions
Subject: RE: Recover Deleted Items

Are you running Mailbox Manager?

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of William E. Grever
Sent: Tuesday, September 02, 2003 9:44 AM
To: Exchange Discussions
Subject: Recover Deleted Items

Greetings all,
        A user comes to me saying that nearly all of his contacts are
missing.  I log onto his account from my workstation, and sure enough, his
contacts folder has about 10 contacts when it should contain about 200. This
user's main computer is a notebook, so I export the contacts from the
offline folder and import them to the contacts folder when the account is
online with the Exchange 5.5 server.  The user claims not to have deleted
the contacts, and seeing as he is fairly computer literate, I believe him.
(Ok, get your flame throwers ready)  The user's notebook is a Mac, and the
primary client is Outlook 2002 for the Mac which as you may know, is less
than stable. So I attribute the random deletion of contacts to some sort of
crash of his Mac Outlook 2002.  But I am curious as to where the contacts
are, because they are not in his "Deleted Items" folder.  So from my PC, I
log back onto his account and look at the tombstoned items accessed by the
"Recover Deleted Items" tool.  I see what I presume to be his contacts, all
with the same "deleted on" on date of 9:36 am this morning.  I also see what
I presume to be email from the past few days and calendar items all with the
same "delete on" time stamp, 9:36 am this morning.  I walk over and verify
with the user that they have not purposefully deleted email and calendar
events this morning.  I ask them to log off Outlook so I can restore items
that were deleted at 9:36 am this morning.  I go back to my office select
all the items I want to restore, and click the "recover selected items"
button.  
Here is where things get really odd.  The items are no where to be found.
Not in his deleted items folder, not in the original folders, not in any
other account for which I have the profile configured on my PC, and they are
no longer listed with the tombstoned items in his account.   I did not
restore the offline folder sync. logs that had a deleted on time stamp of
9:36am, and now those sync. logs have a different "Deleted On" time stamp:
11:28am


Does anyone have an idea as to where I might find the items I attempted to
recover?  Is there a pleasant way to delve into the priv.ebd file and
retrieve them?  I am mainly interested in the email; calendar and contact
information can be retrieved from the offline folders.

Thank you for any useful suggestions.
(And you are welcome for setting up an easy Macintosh target for all you
giddy flame throwers.)


Exchange server 5.5 SP3, NT 4.0 SP 6a

Will Grever


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