No. I have never used it on this sever. Will
-----Original Message----- From: Ed Crowley [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 02, 2003 12:48 PM To: Exchange Discussions Subject: RE: Recover Deleted Items Are you running Mailbox Manager? Ed Crowley MCSE+Internet MVP Freelance E-Mail Philosopher Protecting the world from PSTs and Bricked Backups!T -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of William E. Grever Sent: Tuesday, September 02, 2003 9:44 AM To: Exchange Discussions Subject: Recover Deleted Items Greetings all, A user comes to me saying that nearly all of his contacts are missing. I log onto his account from my workstation, and sure enough, his contacts folder has about 10 contacts when it should contain about 200. This user's main computer is a notebook, so I export the contacts from the offline folder and import them to the contacts folder when the account is online with the Exchange 5.5 server. The user claims not to have deleted the contacts, and seeing as he is fairly computer literate, I believe him. (Ok, get your flame throwers ready) The user's notebook is a Mac, and the primary client is Outlook 2002 for the Mac which as you may know, is less than stable. So I attribute the random deletion of contacts to some sort of crash of his Mac Outlook 2002. But I am curious as to where the contacts are, because they are not in his "Deleted Items" folder. So from my PC, I log back onto his account and look at the tombstoned items accessed by the "Recover Deleted Items" tool. I see what I presume to be his contacts, all with the same "deleted on" on date of 9:36 am this morning. I also see what I presume to be email from the past few days and calendar items all with the same "delete on" time stamp, 9:36 am this morning. I walk over and verify with the user that they have not purposefully deleted email and calendar events this morning. I ask them to log off Outlook so I can restore items that were deleted at 9:36 am this morning. I go back to my office select all the items I want to restore, and click the "recover selected items" button. Here is where things get really odd. The items are no where to be found. Not in his deleted items folder, not in the original folders, not in any other account for which I have the profile configured on my PC, and they are no longer listed with the tombstoned items in his account. I did not restore the offline folder sync. logs that had a deleted on time stamp of 9:36am, and now those sync. logs have a different "Deleted On" time stamp: 11:28am Does anyone have an idea as to where I might find the items I attempted to recover? Is there a pleasant way to delve into the priv.ebd file and retrieve them? I am mainly interested in the email; calendar and contact information can be retrieved from the offline folders. Thank you for any useful suggestions. (And you are welcome for setting up an easy Macintosh target for all you giddy flame throwers.) Exchange server 5.5 SP3, NT 4.0 SP 6a Will Grever _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]