Hi,
I do have a file based virus scanner ( McAfee Virus Scan 4.5), but, it is
disabled on this server since long time.

-Masthan.

-----Original Message-----
From: Ed Crowley [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, February 20, 2002 11:29 AM
To: Exchange Discussions
Subject: RE: Some of the mails don't reach external world


You aren't running a file-based virus scanner on the Exchange server are
you?

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
Compaq Computer Corporation
Protecting the world from PSTs and Bricked Backups!


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Masthanaiah
Cheekavolu
Sent: Tuesday, February 19, 2002 8:11 PM
To: Exchange Discussions
Subject: RE: Some of the mails don't reach external world


No traces of such missed mails are found in mtatrack.log. Looks like,
this server is just dropping them before they reach MTA? Or, MTA is
malfunctioning? Yes, both server A and B are in the same LAN, on
different subnets.
        
        We mostly hear that the complaints for a specific domain. But,
we are not 100% sure that this is not the case with other domains ( at
least, we have not got any complaints so far).

        Only few modifications which we have done to the network
recently are a) upgrading exch to SP4 and upgrading GroupShield 4.5 SP1.
b) We have installed server C and configured IMS only for inbound.

        Just to isolate if C is the problem, we have shutdown IMS on
this server for few days. But, we were getting the same complaints even
when IMS on C was off.

-Masthan.

-----Original Message-----
From: missy koslosky [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, February 19, 2002 8:27 PM
To: Exchange Discussions
Subject: Re: Some of the mails don't reach external world


What does message tracking say happened to the messages?  Are they
showing up as having been transfered to the second server?

Missy
----- Original Message -----
From: "Masthanaiah Cheekavolu" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Tuesday, February 19, 2002 8:08 AM
Subject: Some of the mails don't reach external world


Hi,
  We are having a typical problem for which I am not able to get a
solution. We have two exchange servers ( 5.5 SP4) in our exchange site.
One of these servers having IMS configured for both in bound and
outbound (Server A ). The other server ( Server B) doesn't have IMS and
automatically gives the mails to IMS running on server A, which in turn
sends mails to external world.

There are about 100+ mailboxes on Server B. Some of the users having
mailboxes on this server have been complaining that some of the mails
are not reaching external world and they get dropped out somewhere. We
have MTA tracking enabled on this server. When I test this by sending
few test mails they go out properly, but, occasionally these mails don't
even reach Server A. For these missed mails, MTA doesn't have any info
whether it has routed to Server A or couldn't process them etc.

Pls help me if there is anything that I can check to find where these
mails are going...

thanks in adv,
-Masthan.


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