If they aren't using the Exchange server service, they're taking another path... ----- Original Message ----- From: "Masthanaiah Cheekavolu" <[EMAIL PROTECTED]> To: "Exchange Discussions" <[EMAIL PROTECTED]> Sent: Wednesday, February 20, 2002 1:49 AM Subject: RE: Some of the mails don't reach external world
Should that matter? The interesting thing is that most of these mails to get delivered and occasionally they miss. If there is some problem with configuring services etc. it should be affecting every mail? -Masthan. -----Original Message----- From: missy koslosky [mailto:[EMAIL PROTECTED]] Sent: Wednesday, February 20, 2002 9:48 AM To: Exchange Discussions Subject: Re: Some of the mails don't reach external world Are you certain that these users don't have another service (in addition to the Exchange server service) defined in their Outlook client? ----- Original Message ----- From: "Masthanaiah Cheekavolu" <[EMAIL PROTECTED]> To: "Exchange Discussions" <[EMAIL PROTECTED]> Sent: Tuesday, February 19, 2002 11:10 PM Subject: RE: Some of the mails don't reach external world No traces of such missed mails are found in mtatrack.log. Looks like, this server is just dropping them before they reach MTA? Or, MTA is malfunctioning? Yes, both server A and B are in the same LAN, on different subnets. We mostly hear that the complaints for a specific domain. But, we are not 100% sure that this is not the case with other domains ( at least, we have not got any complaints so far). Only few modifications which we have done to the network recently are a) upgrading exch to SP4 and upgrading GroupShield 4.5 SP1. b) We have installed server C and configured IMS only for inbound. Just to isolate if C is the problem, we have shutdown IMS on this server for few days. But, we were getting the same complaints even when IMS on C was off. -Masthan. -----Original Message----- From: missy koslosky [mailto:[EMAIL PROTECTED]] Sent: Tuesday, February 19, 2002 8:27 PM To: Exchange Discussions Subject: Re: Some of the mails don't reach external world What does message tracking say happened to the messages? Are they showing up as having been transfered to the second server? Missy ----- Original Message ----- From: "Masthanaiah Cheekavolu" <[EMAIL PROTECTED]> To: "Exchange Discussions" <[EMAIL PROTECTED]> Sent: Tuesday, February 19, 2002 8:08 AM Subject: Some of the mails don't reach external world Hi, We are having a typical problem for which I am not able to get a solution. We have two exchange servers ( 5.5 SP4) in our exchange site. One of these servers having IMS configured for both in bound and outbound (Server A ). The other server ( Server B) doesn't have IMS and automatically gives the mails to IMS running on server A, which in turn sends mails to external world. There are about 100+ mailboxes on Server B. Some of the users having mailboxes on this server have been complaining that some of the mails are not reaching external world and they get dropped out somewhere. We have MTA tracking enabled on this server. When I test this by sending few test mails they go out properly, but, occasionally these mails don't even reach Server A. For these missed mails, MTA doesn't have any info whether it has routed to Server A or couldn't process them etc. Pls help me if there is anything that I can check to find where these mails are going... thanks in adv, -Masthan. This message is confidential and may also be legally privileged. If you are not the intended recipient, please notify us immediately. You should not copy it or use it for any purpose, nor disclose it's contents to any other person. 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