Did you also create a Host (A) DNS record for your im server in the
domain.com zone? e.g. 

host.domain.com  IN A 10.111.111.111

You may not need the rvp record unless you are entering
[EMAIL PROTECTED] in the IM client logon.  In which case what does your
rvp record look like?

-----Original Message-----
From: Jonathan [mailto:jwright@;spectore.com] 
Sent: 04 November 2002 15:55
To: Exchange Discussions
Subject: Instant Messaging Troubleshooting


I have installed the Instant Messaging Service onto Exchange 2000 and I
have not been successful with connecting using the IM client.  Here are
the configurations that I've used.

- 1 Exchange 2000 server.
- 2 DC's with Active Directory Intergrated Zone (dynamic)
- Created a SRV record host.domain.com using _rvp
- Created a new Virtual Server in E2K using DNS Name: host.domain.com
and IIS description: domain.com
- Exchange 2000- Instant Messaging Settings (Firewall Topology tab is
setup with IP address 192.168.20.2 - 192.168.20.220 and HTTP Firewall
Proxy UN-selected
- The Default SMTP Virtual Server in E2K is assigned the IP address of
the Physical server 192.168.20.5 not the two virtual server IP addresses
listed.
- Enable users in AD from exchange.
- Installed the client software.

My IIS setup has two addition virtual servers.
domain.com (has the InsMsg folder installed)
domain2.com (nothing)
Default Site (Is running no InsMsg folder installed)
I doubled-checked the NNTP, SMTP, HTTP protocols were running correctly.

I'm able to send emails through E2K.

Problem: Whenever I run Instant Messenger it gives me the error:
"Exchange Instant Message Sign-In failure.  The person logged on to this
computer does not have permission to use this specified email address. 
Please type your email address and password.

Email:
Username:
Password:
Domain:
"

I'm logged in correctly "[EMAIL PROTECTED]" and as said before I can
use my Outlook to send an email via E2K and it works fine.  I'm not
using a proxy server.

Is there anything else I should be looking for?  It's been a couple of
days and I haven't been successful with this setup.

PLEASE HELP!!!

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