Did you also create a Host (A) DNS record for your im server in the domain.com zone? e.g.
host.domain.com IN A 10.111.111.111 You may not need the rvp record unless you are entering [EMAIL PROTECTED] in the IM client logon. In which case what does your rvp record look like? -----Original Message----- From: Jonathan [mailto:jwright@;spectore.com] Sent: 04 November 2002 15:55 To: Exchange Discussions Subject: Instant Messaging Troubleshooting I have installed the Instant Messaging Service onto Exchange 2000 and I have not been successful with connecting using the IM client. Here are the configurations that I've used. - 1 Exchange 2000 server. - 2 DC's with Active Directory Intergrated Zone (dynamic) - Created a SRV record host.domain.com using _rvp - Created a new Virtual Server in E2K using DNS Name: host.domain.com and IIS description: domain.com - Exchange 2000- Instant Messaging Settings (Firewall Topology tab is setup with IP address 192.168.20.2 - 192.168.20.220 and HTTP Firewall Proxy UN-selected - The Default SMTP Virtual Server in E2K is assigned the IP address of the Physical server 192.168.20.5 not the two virtual server IP addresses listed. - Enable users in AD from exchange. - Installed the client software. My IIS setup has two addition virtual servers. domain.com (has the InsMsg folder installed) domain2.com (nothing) Default Site (Is running no InsMsg folder installed) I doubled-checked the NNTP, SMTP, HTTP protocols were running correctly. I'm able to send emails through E2K. Problem: Whenever I run Instant Messenger it gives me the error: "Exchange Instant Message Sign-In failure. The person logged on to this computer does not have permission to use this specified email address. Please type your email address and password. Email: Username: Password: Domain: " I'm logged in correctly "[EMAIL PROTECTED]" and as said before I can use my Outlook to send an email via E2K and it works fine. I'm not using a proxy server. Is there anything else I should be looking for? It's been a couple of days and I haven't been successful with this setup. PLEASE HELP!!! _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:leave-exchange@;ls.swynk.com Exchange List admin: [EMAIL PROTECTED] BBCi at http://www.bbc.co.uk/ This e-mail (and any attachments) is confidential and may contain personal views which are not the views of the BBC unless specifically stated. If you have received it in error, please delete it from your system, do not use, copy or disclose the information in any way nor act in reliance on it and notify the sender immediately. Please note that the BBC monitors e-mails sent or received. Further communication will signify your consent to this. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:leave-exchange@;ls.swynk.com Exchange List admin: [EMAIL PROTECTED]