It's a performance thing, really. The lower the MTU the higher the
percentage of overhead due to the packet header.

--------------------------------------------------------------
Roger D. Seielstad - MTS MCSE MS-MVP
Sr. Systems Administrator
Inovis Inc.


> -----Original Message-----
> From: Jim Richards [mailto:[EMAIL PROTECTED] 
> Sent: Monday, July 21, 2003 8:15 AM
> To: Exchange Discussions
> Subject: RE: Outlook/Exchange/VPN connectivity problem
> 
> 
> Why would technet say not to adjust the MTU?  I have found it 
> is neccesary to adjust this setting in a number of instances 
> (probably depending on routers in the path).  I have dumped 
> it all the way down to 576,  and have not had a difficulty 
> that I can remember.
> 
> Jim
> 
> -----Original Message-----
> From: Roger Seielstad [mailto:[EMAIL PROTECTED]
> Sent: Monday, July 21, 2003 12:10 PM
> To: Exchange Discussions
> Subject: RE: Outlook/Exchange/VPN connectivity problem
> 
> 
> Hmm. Technet's wrong. We run 1300 all over the place (it's the Cisco
> client).
> 
> Are you still receiving the need to fragment message?
> 
> --------------------------------------------------------------
> Roger D. Seielstad - MTS MCSE MS-MVP
> Sr. Systems Administrator
> Inovis Inc.
> 
> 
> > -----Original Message-----
> > From: Warren Cundy [mailto:[EMAIL PROTECTED] 
> > Sent: Friday, July 18, 2003 4:15 PM
> > To: Exchange Discussions
> > Subject: RE: Outlook/Exchange/VPN connectivity problem
> > 
> > 
> > Thanks for this Roger.
> > 
> > However the ping still doesn't work at 1400.  Technet says 
> > not to set this
> > below 1400, what else can I do?
> > 
> > Thanks
> > 
> > -Warren
> > 
> > -----Original Message-----
> > From: Roger Seielstad [mailto:[EMAIL PROTECTED] 
> > Sent: Friday, July 18, 2003 10:54 AM
> > To: Exchange Discussions
> > Subject: RE: Outlook/Exchange/VPN connectivity problem
> > 
> > 
> > Nope. Not DNS.
> > 
> > MTU size. Do a technet search on MTU (or check with your VPN 
> > client vendor
> > if you're not using the built in client) and find out how to 
> > set the MTU to
> > <1500 (we use 1400).
> > 
> > Outlook has a nasty habit of setting the Do Not Fragment bit on
> > communications, and sends it at the existing MTU size. The 
> > VPN client then
> > encapulates the packet and adds to the packet size, exceeding 
> > the network's
> > MTU. The first hop router then generates an ICMP reply 
> > basically saying the
> > packet needs to be fragmented by DF flag is set (Don't 
> Fragment Flag).
> > 
> > You can test it with the following command while connected via VPN.
> >     ping -l 1536 -f ipaddress
> > 
> > 1536 is the standard Ethernet MTU. Try dropping that to 1400 
> > and seeing if
> > it works. I'd bet that's your culprit.
> > 
> > --------------------------------------------------------------
> > Roger D. Seielstad - MTS MCSE MS-MVP
> > Sr. Systems Administrator
> > Inovis Inc.
> > 
> > 
> > > -----Original Message-----
> > > From: Warren Cundy [mailto:[EMAIL PROTECTED]
> > > Sent: Friday, July 18, 2003 1:06 PM
> > > To: Exchange Discussions
> > > Subject: Outlook/Exchange/VPN connectivity problem
> > > 
> > > 
> > > Hi guys,
> > > 
> > > A few users are having an intermittent connectivity problem
> > > to Exchange
> > > server over a VPN connection.  Here's what we're using: 
> > > Exchange 2000 Sp3,
> > > Outlook 2002 Sp2 on the clients.
> > > 
> > > When these users connect to our VPN, they can see/ping
> > > everything, including
> > > Exchange, but always have problems opening outlook.  First 
> > > they have to set
> > > their profile to manually control the connection and 
> force an online
> > > connection.  Even then they have to hit "retry" a few times, 
> > > but it finally
> > > connects, although very slowly.
> > > 
> > > I know DNS DNS DNS, but they can ping the Exchange server by
> > > name, and I
> > > even gave them entries in the HOSTS file for the local 
> > (internal VPN)
> > > address of the Exchange server... any thoughts here?  Its 
> > > driving me crazy.
> > > 
> > > -W
> > > 
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